Avis (1 700)

Note globale
4,6
Nombre d’avis par note
  • 83 % des avis sont des avis à 5 étoiles
  • 7 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
12 avril 2026

完全看不到对方看了什么。

Mziho
Royaume-Uni
5 mois d’utilisation de l’application
8 mai 2026

can't receive confirm email and install, and no customer service, It's garbage.

AUTO-VOX
R.A.S. chinoise de Hong Kong
Environ un mois d’utilisation de l’application
19 avril 2026

i can't get into it outside of shopify app

Esker
États-Unis
3 mois d’utilisation de l’application
Microsoft Clarity a répondu 20 avril 2026

Hi Esker!

You should have received an invitation email for the project as soon as the setup was successful. Please, reach out to clarityms@microsoft.com with the project Id and shop url to assist you further if the email invitation has expired.

10 mars 2026

An error always happend. Installed and uninstalled time and time again. After pre-installed, when click the "Send conformation email" the red error"Project link request failed. Please try again" always there.
Send email and submitted form for customer service, but no answer.

InfinityDress.com
R.A.S. chinoise de Hong Kong
26 jours d’utilisation de l’application
15 avril 2026

性能不错。但是需要通过一段较长时间的使用,才能理解功能。

Litones
R.A.S. chinoise de Hong Kong
2 mois d’utilisation de l’application
12 mai 2026

A bit to much bugs and can't hide cookie banner

Personal Planner
Suède
14 jours d’utilisation de l’application
3 avril 2026

Ya no veo nada como antes, no se ve el mapa termico. no entiendo nada.

Ida Shopix
Espagne
4 mois d’utilisation de l’application
19 février 2026

We have an automatic popup message encouraging visitors to sign up for our email newsletter (which is a very commonly used feature of most websites). This simple popup makes the data basically unusable, both heatmaps and recordings. It is very frustrating. Also the site content is all garbled and unreadable in the recorded sessons.

MARVIS
Japon
6 mois d’utilisation de l’application
5 juin 2026

I think your tool can't accommodate the scroll behavior of my website

Orbyt
États-Unis
4 jours d’utilisation de l’application
6 juin 2026

Very frustrating setup experience. I tried to install and connect Microsoft Clarity with my Shopify store, but the system would not let me log in or properly link my account. I received an error saying that the email address linked to the Clarity project could not be retrieved.

This is especially disappointing because I wanted to use Clarity for analytics and customer behaviour insights, but I could not even complete the basic setup. The login/account linking process is confusing and does not work properly for business users.

At this stage, I cannot recommend it until Microsoft makes the Shopify connection and login process much easier and more reliable.

Tropical Glass
Royaume-Uni
29 minutes d’utilisation de l’application
Microsoft Clarity a répondu 9 juin 2026

Hi Tropical Glass!

We are sorry you are facing difficulties with the setup. Please, reach out to clarityms@microsoft.com with the Clarity project ID you're trying to link to help resolve this issue.