Avis (1 700)
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Par note
完全看不到对方看了什么。
can't receive confirm email and install, and no customer service, It's garbage.
i can't get into it outside of shopify app
Hi Esker!
You should have received an invitation email for the project as soon as the setup was successful. Please, reach out to clarityms@microsoft.com with the project Id and shop url to assist you further if the email invitation has expired.
An error always happend. Installed and uninstalled time and time again. After pre-installed, when click the "Send conformation email" the red error"Project link request failed. Please try again" always there.
Send email and submitted form for customer service, but no answer.
性能不错。但是需要通过一段较长时间的使用,才能理解功能。
A bit to much bugs and can't hide cookie banner
Ya no veo nada como antes, no se ve el mapa termico. no entiendo nada.
We have an automatic popup message encouraging visitors to sign up for our email newsletter (which is a very commonly used feature of most websites). This simple popup makes the data basically unusable, both heatmaps and recordings. It is very frustrating. Also the site content is all garbled and unreadable in the recorded sessons.
I think your tool can't accommodate the scroll behavior of my website
Very frustrating setup experience. I tried to install and connect Microsoft Clarity with my Shopify store, but the system would not let me log in or properly link my account. I received an error saying that the email address linked to the Clarity project could not be retrieved.
This is especially disappointing because I wanted to use Clarity for analytics and customer behaviour insights, but I could not even complete the basic setup. The login/account linking process is confusing and does not work properly for business users.
At this stage, I cannot recommend it until Microsoft makes the Shopify connection and login process much easier and more reliable.
Hi Tropical Glass!
We are sorry you are facing difficulties with the setup. Please, reach out to clarityms@microsoft.com with the Clarity project ID you're trying to link to help resolve this issue.