리뷰 (1,683)
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An error always happend. Installed and uninstalled time and time again. After pre-installed, when click the "Send conformation email" the red error"Project link request failed. Please try again" always there.
Send email and submitted form for customer service, but no answer.
can't receive confirm email and install, and no customer service, It's garbage.
i can't get into it outside of shopify app
Hi Esker!
You should have received an invitation email for the project as soon as the setup was successful. Please, reach out to clarityms@microsoft.com with the project Id and shop url to assist you further if the email invitation has expired.
性能不错。但是需要通过一段较长时间的使用,才能理解功能。
A bit to much bugs and can't hide cookie banner
We have an automatic popup message encouraging visitors to sign up for our email newsletter (which is a very commonly used feature of most websites). This simple popup makes the data basically unusable, both heatmaps and recordings. It is very frustrating. Also the site content is all garbled and unreadable in the recorded sessons.
Ya no veo nada como antes, no se ve el mapa termico. no entiendo nada.
for a product of 499/699 this gave me a Cost Per Purchase of 690. Too many glitches too. Will not recommend
I think your tool can't accommodate the scroll behavior of my website
It's free, (great!) but never use the app version. Critical functions like downloading heat maps, click maps, and scroll depth maps are broken - the Shopify app iframe blocks them.
Worse, there appears to be no way to migrate an app project to a full project on the MS Clarity website to use these functions. If you've installed the app, your only option is to create a new account on the MS Clarity site, manually set up a new project, and run two sets of tracking code (app and full Clarity) in parallel. Then, after 30 days, uninstall the app.
If you work for MS Clarity: stop recommending the app, or fix the download limitations. At the very least, warn users here and on the maps help pages. Searching, reading docs, clearing cache/cookies, disabling ad blockers, disabling extensions, trying incognito windows, trying other browsers, getting Claude to analyse JS errors - it's an avoidable waste of time, no?
Use the full version! Hope that helps someone. Cheers