Microsoft Clarity: AI Insights

I am not able to turn off the AI chat or test it before launching. I have sent multiple reports but not heard back from anyone.

Rest features are pretty good.

Unable to figure out why people are droping off. I can watch the recording all day but it would be great for some text to display and say what is going on.

really really great platform. The only problem I have is that is quite slow and sluggish.

PNGデータがダウンロードできないのを修正してほしい

Me parece genial que sea posible ver como navegan los usuarios dentro de la tienda a fin de evaluar comportamientos y actuar en función. De hecho solamente he revisado una grabación y he hecho un cambio. Muy buena y provechosa aplicación.

When I compare heatmaps i cannot see the pop-out lists simultaneously. This is bad UX and absurd for an otherwise useful software.

die Aufzeichnungen sind schwer abspielbar, teils gar nicht. Alles andere ist Prima für die Analyse

Is anybody using Clarity Brand Agents? We changed all the products in our store a month ago, but its still showing all the old products to customers. Shouldn't there be a 'Regenerate' button somewhere? We tried their Support email but nobody ever answers (you don't even get an acknowledgement of your enquiry).

The discount displayed is wrong, and there's no customer service, no one answer any chat or email

Very frustrating setup experience. I tried to install and connect Microsoft Clarity with my Shopify store, but the system would not let me log in or properly link my account. I received an error saying that the email address linked to the Clarity project could not be retrieved.

This is especially disappointing because I wanted to use Clarity for analytics and customer behaviour insights, but I could not even complete the basic setup. The login/account linking process is confusing and does not work properly for business users.

At this stage, I cannot recommend it until Microsoft makes the Shopify connection and login process much easier and more reliable.