Recenzje (1 312)

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2 marzec 2026

I have been trying to export data and it simply will not export locally to my desktop. I have tried multiple different ways of troubleshooting (clear cache, use incognito window, enable downloads in browser, etc.) and cannot get it to work. I have contacted support and nobody has gotten back to me. I love it in theory, but if I can't use it, it's useless :/

Pakks
Australia
4 miesiące korzystania z aplikacji
Microsoft Clarity odpowiedział(a) 19 kwiecień 2026

Hi Pakks!

This should be resolved now.

19 luty 2026

We have an automatic popup message encouraging visitors to sign up for our email newsletter (which is a very commonly used feature of most websites). This simple popup makes the data basically unusable, both heatmaps and recordings. It is very frustrating. Also the site content is all garbled and unreadable in the recorded sessons.

MARVIS
Japonia
6 miesięcy korzystania z aplikacji
3 maj 2026

I think this is one of the single most helpful and insightful tools and a must have for entrepreneurs trying to start or maintain a web shop. It will give you ''clarity'' and piece of mind on questions that are really important. For me it helped me a lot because I got around 94% bounces in the beginning. I could not figure out where that came from. Now I know, I got a lot of curiosity traffic. Not the type of traffic I want in my store.

I could therefore concluded that my ad targeting had to be improved!

PureToddle
Holandia
11 dni korzystania z aplikacji
10 marzec 2026

An error always happend. Installed and uninstalled time and time again. After pre-installed, when click the "Send conformation email" the red error"Project link request failed. Please try again" always there.
Send email and submitted form for customer service, but no answer.

InfinityDress.com
SRA Hongkong (Chiny)
26 dni korzystania z aplikacji
14 kwiecień 2026

That there's no support available. I've repeatedly emailed microsoft to help me set up the brand agent. I get zero response.

So mind you, the recordings are okay - hence the 2 stars, but engaging with microsoft to be a beta tester to improve THEIR product is not possible. I just get ignored..

Yarn Atelier
Wielka Brytania
10 dni korzystania z aplikacji
7 maj 2026

As a micro-business owner with no budget for a digital agency, this app is a miracle!

Clarity really provides clarity on whats working and not working on my website with simple visual story telling and stats.

bbcat
Kanada
1 dzień korzystania z aplikacji
27 styczeń 2026

Amazing, I had this app working in the background for a while, I forgot it was there. I needed some insight into why my site was getting thousands of visitors and no sales. someone told me to install the app, and lo and behold it was already installed and gave me some valuable insights

Maximum Beauties
Stany Zjednoczone
Około miesiąca korzystania z aplikacji
17 luty 2026

Needs work good app love that its free love the concept but the menus are finicky its glitchy hard to navigate overall could massively improve especially through Shopify on mobile and mobile apps Overall solid for traffic will continue to use for my storefront

Wyld Jace Co
Stany Zjednoczone
5 dni korzystania z aplikacji
15 kwiecień 2026

性能不错。但是需要通过一段较长时间的使用,才能理解功能。

Litones
SRA Hongkong (Chiny)
2 miesiące korzystania z aplikacji
8 maj 2026

can't receive confirm email and install, and no customer service, It's garbage.

AUTO-VOX
SRA Hongkong (Chiny)
Około miesiąca korzystania z aplikacji