Recensioner (2 154)
Förfina
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Efter omdömen
Unable to figure out why people are droping off. I can watch the recording all day but it would be great for some text to display and say what is going on.
its showing blank screen, help me to fix
I suddenly started getting a 403 error in my shopify that forbid access to clarity. i don't know why...
Hi Yummand!
We’re sorry for the inconvenience. We experienced a temporary service outage that caused the 403 access error. The issue has now been resolved, and you should be able to access Clarity from your Shopify store as usual.
If you continue to experience any issues, please contact clarityms@microsoft.com with your project ID and shop URL so we can assist you further.
je suis débutante,j'aurais besoin d'une formation
优化太差、
That there's no support available. I've repeatedly emailed microsoft to help me set up the brand agent. I get zero response.
So mind you, the recordings are okay - hence the 2 stars, but engaging with microsoft to be a beta tester to improve THEIR product is not possible. I just get ignored..
I have been trying to export data and it simply will not export locally to my desktop. I have tried multiple different ways of troubleshooting (clear cache, use incognito window, enable downloads in browser, etc.) and cannot get it to work. I have contacted support and nobody has gotten back to me. I love it in theory, but if I can't use it, it's useless :/
Hi Pakks!
This should be resolved now.
Microsoft Clarity in all is good. But for being microsoft it is very undeveloped.
Have gotten no respons from customer service. There are a lot of bugs. Like you can't export the data in this app (even though there is an export data)
They added to cart, but what have they done after that--I do not see this data or recording. I want to see how many people dropped from Add to cart & how many people dropped off before checkout.
If you had like a journey & a clear map of how many people dropped off & where, that'd be gold for the marketers.
Hi Sai Jagannath Astrology Center team,
Thanks for your review! Payment and thank you page tracking is only available for Shopify Plus users. Clarity is fully compatible, but you will need to upgrade your Shopify plan.
In the meantime, we hope you can learn as much as possible from your users from other interactions.
Have a wonderful day,
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