Microsoft Clarity: AI Insights

Great app and very helpful at times. Helps me understand how customers interact with the website. I get ideas about potential improvements through observation. Unfortunately, the app is not always 100% accurate, probably due to customer privacy settings. Sometimes you only get a fragment of a visit and others are missing entirely or just a grayed out screen. I do not think that customers interact with the Ai chat bubble feature enough. The Ai chat bubble communication can range from very polished and encouraging to not yielding as relevant of search results as the built in Shopify website search tool. I have not programmed or trained the FAQ yet so this might help with that issue. Currently, I do not like that a second Ai bubble shows up on phone/mobile, it looks cluttered and takes up too much screen space. Regardless, I am grateful for this app and the issues I mention are minor ones which will likely be resolved in time.

very nice all user journey captured and visualized

A wonderful addition to the analytics stack in our operation. Microsofts investment in this product is clear and palpable, covering all the little great things that are usually not covered by the rest of the analytic stack.

this apps improves alot. gives more details of customers activities on the website.

Excellent source for studying potential shoppers' journey through my site!

Super handig om te ontdekken waar eventuele knelpunten liggen in je website.

Great app, I am still learning it, but overall it works great to see recordings and heatmaps and give insights on how visitors act on the page. Recommended!

Microsoft Clarity es una herramienta muy útil para entender mejor el comportamiento de los usuarios dentro de la tienda. Las grabaciones, mapas de calor y datos de interacción ayudan a detectar puntos de mejora en la experiencia de compra. Fácil de integrar y recomendable para tiendas Shopify que quieran optimizar su conversión.

so good to be able to see recordings of what actual customers do on the website.

Excelente aplicativo, esta me ajudando muito nas otimizações baseados em dados