Reviews (1,700)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
June 29, 2026

When I compare heatmaps i cannot see the pop-out lists simultaneously. This is bad UX and absurd for an otherwise useful software.

Custom Numbered
United States
About 1 month using the app
April 12, 2026

完全看不到对方看了什么。

Mziho
United Kingdom
5 months using the app
April 19, 2026

i can't get into it outside of shopify app

Esker
United States
3 months using the app
Microsoft Clarity replied April 20, 2026

Hi Esker!

You should have received an invitation email for the project as soon as the setup was successful. Please, reach out to clarityms@microsoft.com with the project Id and shop url to assist you further if the email invitation has expired.

May 12, 2026

A bit to much bugs and can't hide cookie banner

Personal Planner
Sweden
14 days using the app
July 3, 2026

estou testando

Fluff Lovely
Brazil
About 2 months using the app
March 27, 2026

salve, dopo aver attivato clarity agent js non si aggiorna e non riesco ad entrare nel pannello di gestione, potreste aiutarmi? grazie

Onautica
Italy
21 days using the app
July 7, 2026

i wish it would have continued because i believe it ended in a sale.

Bliss Lau
United States
12 days using the app
February 17, 2026

Needs work good app love that its free love the concept but the menus are finicky its glitchy hard to navigate overall could massively improve especially through Shopify on mobile and mobile apps Overall solid for traffic will continue to use for my storefront

Wyld Jace Co
United States
5 days using the app
May 25, 2026

a bit clunky, UI not friendly

AETHERA
Australia
3 days using the app
February 1, 2026

o app ajuda muito, mas ainda tem muito a melhorar na questão de gravações de sessões... a maioria delas não filma direito, aparece muito bug de carregamento da gravação... acaba não mostrando de fato se é a sessão de usuário no site que está com problema ou o app que está com bugs. Isso não ocorre em outros apps que gravam sessões, então é algo recorrente com o Clarity

Juelic
Brazil
6 days using the app