MIDA: Heatmap, Record & Replay

MIDA: Heatmap, Record & Replay

Anmeldelser (162)

Samlet bedømmelse
4,9
Antal pr. bedømmelsesniveau
  • 92 % af bedømmelserne er på 5 stjerner
  • 5 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 1 % af bedømmelserne er på 1 stjerner
14. januar 2023

I keep getting log out, everytime i click through visitor tab, do you have any insight regarding this matter, as this is quite a great app, but need improvements

Randomness_Item
Malaysia
2 måneder bruger appen
True Crafts (by BSS Commerce) svarede 3. februar 2023

So sorry for the inconvenience that you faced with our app.

The issue has been resolved already. Hope the app is now working fine on your end.

If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

27. juni 2023

Good App which provides decent amount of session recordings at a basic level. Good support from the team as well. Haven't had the chance to use the other functions inbuilt yet. Look forward to doing that.

ondesk.in
Indien
Cirka en måned bruger appen
True Crafts (by BSS Commerce) svarede 27. juni 2023

Thank you for your review!

We are delighted that you have found our app useful, especially in providing decent amount of session recordings. Additionally, we are very pleased that you appreciate the good support from our team. We look forward to you continuing to use and explore our other features as well.

22. maj 2023

Really useful to understand the User's behavior on our site. Every E-commerce store should use MIDA especially if you have just begun with your business.

The Mami's
Indien
13 dage bruger appen
True Crafts (by BSS Commerce) svarede 22. maj 2023

Thank you so much for such a kind review!

However, you seem not 100% satisfied with our app then I wonder if there might be any other points that you'd like to share so that we can improve our app and our service as well. Hope that we can even assist you much further to revise your experience better.

If you might have any other concerns, don't hesitate to contact us at sales@bsscommerce.com

24. september 2022

Good if you get a few people to your site, the min I started getting 10-20 visitors to my site, the app crashed and didn't record any of it, now for the past two hours it says internal error. Had it downloaded for less than 1 day. Downloaded something else

Beyondwhiskers.com
USA
Cirka 18 timer bruger appen
True Crafts (by BSS Commerce) svarede 12. december 2022

So sorry for the inconvenience that you faced with our app.

Since you dropped us the review, we have made quite some improvements for the app. Hope that you would give us another chance and try out our app again. We will for sure assist you our best to bring you better experience on the app.

Thank you so much!

14. juli 2023

La vostra app è davvero pessima, mai provato niente di così ridicolo.
non funziona, si impalla, non riporta i dati corretti che altre app, gratis come questa, fanno.

Faster Disinfestazioni | Shop Online
Italien
Cirka 2 timer bruger appen
True Crafts (by BSS Commerce) svarede 17. juli 2023

This is Jonas - Customer Support Lead from BSS Commerce. So sorry for the inconvenience that you were facing with our app.

After receiving your review, we have right away double-checked our end but haven't found any issues yet. May we please know what exact issues you have faced then? Or our app just doesn't provide the functionalities that you are looking for?

If possible, hopefully you can give us another opportunity to assist much further by installing our app one more time on your site.

Really looking forward to having a conversation with you regarding this.

11. oktober 2024

Camecoro Hungary
Ungarn
7 måneder bruger appen
29. november 2024

TraumaPet France
Frankrig
Cirka en måned bruger appen
10. oktober 2024

CusPet
USA
Cirka en måned bruger appen
11. november 2024

Ceramiche di Caltagirone Sofia
Italien
5 dage bruger appen
30. august 2024

Martina Ken
Spanien
8 dage bruger appen