MIDA: Heatmap, Replay & Record
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This app is a fantastic tool for tracking customer visits on our website! The screen recording feature is incredibly helpful, allowing us to analyze not only how well the website is performing but also track the effectiveness of our ads. The insights we gain from seeing real user interactions help us make targeted improvements. Additionally, the customer support is top-notch. They respond quickly and resolve any issues promptly, making the overall experience smooth and stress-free. Highly recommend.
Excellent app for learning customer behavior!
It's extremely easy to use - I absolutely love it.
And BEST customer support!!
Fantastic app! It’s incredibly easy to use and has been invaluable in helping us understand our customers' journey. Being able to see client behavior in real-time gives us clear insights on where improvements are needed. Highly recommended for anyone looking to optimize their customer experience!
I'm glad not everyone knows about this app. Let's keep it a secret >:)
10/10 super useful
I've been using MIDA Session Recording & Replay for a while now, and it's been a game changer for my store. The recordings are incredibly insightful, helping me understand customer behavior and optimize my website. The interface is user-friendly, and the setup process was smooth.
I recently reached out to support for an extension, and Jennie was super helpful and responsive. The additional recordings were added quickly, and the customer service was excellent. Highly recommend this app to any store owner looking to improve their user experience and boost conversions!
Really awesome service! So glad it exists, plus the support team is very prompt and helpful with support..
Looking forward to using this app long term
Nice app!!! It can help me record our cusomer's behavior on our store, and let me have chance can find the way to improve customer's experience, step by step to dig deeply and analysis all datas. Highly recommend!! BTW, support advisor is very professional and kind, always can solve my questions in time, she deserve 5 stars!
The app has provided us with valuable insight into the use of our shop. We're currently updating the shop based on the records/replays.
The people at MIDA are also very responsive when asking questions. Good to know that support is just a click/chat away!
The app is user-friendly. The app can record a session of a customer and you can watch it to improve your store page. I recommend that you try the app!
Amazing App, it is clean and simple and do what it is supposed to do really well