MIDA: Heatmap, Replay & Record

So far, I LOVE this app. The ease of setting it up and customer service is great. I feel like a super secret spy in my own business (cue 007 music). I have another heat map on my other business site and what I like about this one is that it keeps tracks of repeat visitors by number (for me I'm #1-so I'll know when the map is link to me making tweaks on my site). and whose added to cart and their journey that moves them through my funnel and what stops them. I check this app a few times a day and think about how to make my site better for the customer experience and journey.

The software is very easy to use and does a great job at capturing website visitors movements. The support team are also 10 out of 10 always replying rapidly to my enquiries. Definately worth at the very least giving the app a go.

Nice app but sessions should be increased in paid plan

The app is easy to use, and the replays allow you to see where customers are getting confused on your site and then make corrections to ease the customer journey

I loved the app. Support is extremely good.

Jennie provided unreal customer service! You'd be lucky to find someone with this amount of attention to detail. thanks guys

its very helpful to see my customers journey through it solved my all problems

I'm super happy with MIDA so far and wish I had installed it sooner. The setup is seamless compared to similar apps, and it's already SO helpful for understanding UX. I'll continue using it in the future and highly recommend it to others.

The recording are great and clear with helpful additional information and the customer service is even better.

Had an issue regarding some inconsistencies with the heatmaps and replays. The team fixed it swiftly and even extended my subscription as an apology. Love the attitude and detailed responses I get! Would 100% recommend.