MIDA: Heatmap, Record & Replay , 64 anmeldelser

We were using hot jar but this app is much better. When I had a quesiton about how to figure out how to see the email addresses, Jolie Nguyen was able to help me in a timely manner. There is a lot of potential in this app for improving our stores conversion and seeing how the various customers who are coming to the website are engaging with our content, formatting, offers buttons, videos, information, copy and other things like finding bugs, sticking points, etc. We are gaining more insight into our paid traffic, so it's definitely worth using this technology.

The app is really great. The only thing is the less number of visitors recording. When selling in Europe the recording doesn’t last a day. Even if you pay you have to take the highest plan at the beginning. For testing purpose not that great.

I love this app. It is just what I was looking for and is easy to use. I love that that they started offering new plan options so if your store has a high volume of traffic you are able to record all your visitors. The IP address tracking is an added bonus. I was paying for another app just to get the IP addresses and was able to cancel that app service since this has both recording and IP addresses. Also customer service is so great, June Nguyen has been so helpful with answering any questions I have and when I needed to delete my recording sessions she was so prompt and accommodating.

Easy to install and started watching recording immediately! I used to paid another app for some lucky and orangy to view visitor behavior for an expensive price. I am glad I ran across this app for free atm. Highly recommend this app if you are wanting to view visitor behavior to so you can modify your site cater to their behaviors.

The app is very usefull, the usability is so far the best amongst similar apps. The team answers very fast to all inquiries. Overall very good experince.

Great app that provides useful information regarding my customers' behaviors and identifying areas of improvement for my website. Jena is also extremely supportive and timely with her responses, I get the help that I need right away.

signed up for the free plan as i wasnt quite sure i needed what this app provided. while playing around, the ability to play back recordings of visitors' interaction with my site was interesting and i can see the insights those provide! but not quite what i need at the moment. i'll be sticking with the free plan until i scale up and maybe require what is provided for more analyses. customer service was also very prompt and helpful when i contacted them!

I have had a very positive experience with this Mida app. It is easy to install and run. The staff are easy to contact and very responsive in case we need any help or clarifications. Also, we are able to reset the meter once we hit the limit of 400 sessions per month. We just need to contact the helpline and then they help us to reset. Overall, an excellent app that we would recommend to all.
Special word of thanks to Nguyen Minh Dang as the technician and Jennie as a supporter.

The customer service is really fast in case of support and request. I didn't get any problem with this app.

This app is so good, it has a free plan in which you can record and see the replay of 400 visitors. The support of this app is insane, they help you a lot. I recommend this app. Thank you Jolie for the support!!!