MIDA: Heatmap, Replay Checkout

Fantastic app for understanding real customer behavior. The session replays and cursor tracking make it easy to spot where visitors get stuck, what they ignore and what actually works on my store.

MIDA is a great app. We have been able to use it to see where are customers are looking on our website and see what is working and what is not working. Helping us understand our customers behaviors have given us the chance to make changes to improve our customers experience.

Amazing Support and MIDAS helps us figure out what works best for our landing pages and updates. Really helpful when trying to develop the best user experience for our customer base.

I am very happy with MIDA! Everything works perfectly and the app delivers exactly what I need. The heatmaps and replay features are incredibly helpful and give me real insight into how customers behave in my shop.

A special thank you to Lucy – she supported me with so much patience and kindness. Her guidance was clear, fast and very professional. It is rare to meet such friendly and dedicated customer support these days.

Great app, great team!

(free plan) after only a couple of hours i was able to detect weak points in my Store, the support was very helpfull and helped within a couple minutes

We recently started using MIDA Replay Heatmaps, and it has completely changed the way we look at our website performance. Being able to watch real user sessions and see exactly where people click or drop off has helped us identify issues we didn’t even know existed.

Great app. Session recordings help a great deal in finding what is stopping your visitors from becoming your customers

Very solid app for understanding user behavior. Heatmaps and session replays are easy to use and give clear insights into where customers click, scroll, or get stuck. Setup was quick, performance is smooth, and the UI is clean inside Shopify. Definitely useful for improving conversions and spotting friction points.

The support team is absolutely outstanding. They were always helpful, responsive, and ready to assist whenever I had a question or ran into an issue. I never felt left alone every time I reached out, I received a fast and clear response with a real solution. This level of customer support is rare and makes a huge difference in the overall experience. I can confidently recommend this app to anyone looking for a reliable and well-supported solution.

Very good concept we can see what our visitors did in real time and it helps a lot to find where the visitors leave the website. The support is very kind and reactive !