Rezensionen (77)

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 84 % der Bewertungen sind 5 Sterne
  • 9 % der Bewertungen sind 4 Sterne
  • 3 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 3 % der Bewertungen sind 1 Sterne
7. Juni 2024

Very helpful customer service! I love this app it’s 100% recommended for you business, I love it!

Quantum Creative
Vereinigtes Königreich
4 monate mit der App
MIDA (by BSS Commerce) hat geantwortet 10. Juni 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

23. April 2024

We use the free version on our store and does what we need it to. Easy to set up and, we have spoken with Jocelyn and Emma from support who have been helpful also.

Skin Juice Wholesale
Australien
6 monate mit der App
MIDA (by BSS Commerce) hat geantwortet 3. Mai 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

22. April 2024

Excellent app, really simple to use. The customer service provided by Jolie and Jennie was really good also!

Adonis Fine Jewellers |
Vereinigtes Königreich
5 monate mit der App
MIDA (by BSS Commerce) hat geantwortet 3. Mai 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

20. Mai 2024

The app is very good to see the heat maps and to view visitors. One thing that would be nice to see is live view. Another thing that would be appreciated is if we could filter sessions by actions. For instance I would like to be able to view all sessions that led to an add to cart, or that led to a purchase. With 500+ sessions per day it is nearly impossible to find such a session by searching through all sessions

TechToast
Südafrika
2 monate mit der App
MIDA (by BSS Commerce) hat geantwortet 23. Mai 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. However, leaving a 4-star means you are not fully satisfied with our app yet. We have acknowledged your recommendation on the Live View and forward to our team for further update. Regarding the filter sessions , we do have some filters here but wonder if you've tried them yet?
https://prnt.sc/WS5RD1fJADKw
https://prnt.sc/Bv5N1pRBgst6

If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Looking forward to hearing from you again soon.

17. Mai 2024

Great app, does exactly as described.

Klemox
Dänemark
Etwa 2 monate mit der App
MIDA (by BSS Commerce) hat geantwortet 20. Mai 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

12. Juni 2024

Amazing app and concept, this is gold for small businesses like us, also thank you for giving us monthly 400 limit free.

Aara Gallore
Indien
Etwa ein monat mit der App
MIDA (by BSS Commerce) hat geantwortet 14. Juni 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

12. Juni 2024

Quick and easy to setup and the insights are very valuable. Especially like the ability to understand the visitor journey, hurdles or confusions they might be facing - and allows us to correct that.

Good and responsive support and help also.. Great team!

Ayushoveda
Indien
30 tage mit der App
MIDA (by BSS Commerce) hat geantwortet 14. Juni 2024

Thank you for your 5-star rating!

We appreciate your kind words about the easy setup process, valuable insights, and understanding of visitor journeys. We're delighted to hear that you find our support team responsive and helpful.

The whole team is super grateful for your positive feedback!

15. April 2024

It is not perfect but it is free, at least for my needs. There was an issue with the recording but the support team sortered out.

It does what it has to do.

G.O.A.T. Electronics
Niederlande
2 monate mit der App
25. März 2024

I've been using this app for some time and it has been helpful. I am missing some features in the free version like heatmaps this could be really nice. All in all a really good app.
The live chat support on the app is really helpful - special thanks to Jolie and Jocelyn

Køkkenshop
Dänemark
6 monate mit der App
23. Mai 2024

Merci au support qui est en français, réactif et compétent. Merci en particulier à Jolie et l’équipe du support!

Michel Brg
Frankreich
22 tage mit der App
MIDA (by BSS Commerce) hat geantwortet 4. Juni 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!