MIDA Replay, Heatmap & Insight

Great tool for early-stage stores

Easy to set up and the session recordings are genuinely useful — even with just a handful of visitors I could see exactly how people browsed my store. The Insight Mode makes replays fast to review. Support was responsive. The IP exclusion and suspicious session filtering work well. Would be great if Delayed Capture didn't require contacting support to enable. Overall a solid app for understanding visitor behavior.

I use MIDA Replay Heatmaps to optimize my store, and beyond the technical features, it’s the quality of their customer service that truly won me over. There is always someone available to respond quickly and, more importantly, to help customize the tool to fit my specific needs.

You can really feel their commitment to customer satisfaction and their drive to never leave a user without a solution. It’s incredibly reassuring to know that a dedicated, human team is behind the app to support our growth. A powerful app backed by exceptional customer service. I highly recommend it!

A very useful tool for gaining insight into real user behavior. The session recordings and cursor tracking clearly show where visitors hesitate, what they overlook, and which elements of the store are actually effective.

This heatmap app is incredible. It’s so helpful to see exactly where my customers are clicking and how far they scroll. I realized people were missing my CTA button, made a quick fix, and saw an immediate jump in sales. If you want to stop guessing and start growing, get this app!

Yes. I started selling the moment i made adjustments based on the behavior of the customers visiting the site. This is a very good way to pinpoint the conversion friction from cold traffic or paid ads. When your ads are getting consistent click throughs and generating the traffic.

Helped identify where user functionality needed improvement on my website, definitely recommend

Great app with regular updates that add useful features and improvements. The support team is responsive, helpful, and always willing to assist. Highly recommended!

Absolutely amazing App, an excellent addition to my shopify store. The support team is also amazing and very helpful. The insights into how customers interact with the websites are very helpful.

The app gives important information that is helping us map our customer journey. Yes I would recommend it.

it tells me there are errors, and when i do replays, i can't see where the error is happening. i have spent 30 min trying to figure out and I don't have that time.