Gesamtbewertung
4,7
Anzahl pro Bewertungsstufe
  • 83 % der Bewertungen sind 5 Sterne
  • 9 % der Bewertungen sind 4 Sterne
  • 3 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 3 % der Bewertungen sind 1 Sterne
1. Februar 2024

Jenna was great

Shop Emini Boutique
Vereinigte Staaten
Etwa 12 stunden mit der App
28. November 2023

Great customer service and very fast response!

Glitch Wellness
Vereinigte Staaten
Etwa 2 monate mit der App
MIDA (by BSS Commerce) hat geantwortet 30. November 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

24. März 2024

Consigliata!

Arcana 23
Estland
2 tage mit der App
27. November 2023

The support I received was very helpful and informative!

YoLink
Vereinigte Staaten
12 tage mit der App
MIDA (by BSS Commerce) hat geantwortet 30. November 2023

Thank you so much for your 5 star rating.

We greatly appreciate your recognition of the helpful and informative support we provided. Thank you for your feedback!

27. Juli 2023

We use it for heatmaps and it's been good so far. This app helped optimize some of the pages with high bounce rates, it wouldn't be possible without it. Customer service is fast.

Charmelic
Lettland
Etwa ein monat mit der App
MIDA (by BSS Commerce) hat geantwortet 7. August 2023

Thank you so much for your 5-star review!

We are so pleased that you have found the app useful for heatmaps and have been able to optimize pages with high bounce rates. We really appreciate your feedback about our customer service being fast too.

Thank you again for your kind words!

7. September 2023

Amazing app lots of functionnalities, very helpful customer service.

Heatmap and live view is amazing, we can replay all actions of customers in just few seconds.

An amazing team and app 5 stars.

LOVERSE
Vereinigte Staaten
3 monate mit der App
MIDA (by BSS Commerce) hat geantwortet 11. September 2023

Thank you so much for your five-star rating and kind words!

We're delighted that you appreciate all the features our app has to offer, as well as our helpful customer service. We are committed to continue to strive to provide the best experience possible.

Thank you again!

19. Juni 2023

Mida recording is the perfect tool to monitor your users' behavoiur. To me, it's been a crucial tool to identify the website section to be modified in order to raise the time spent online, hence increase the possibility of selling.

Earbudsclean Store
Italien
Etwa 2 monate mit der App
MIDA (by BSS Commerce) hat geantwortet 20. Juni 2023

Thank you so much for taking the time to review our product and giving us a 5-star rating!

It's great to hear that our app has been so useful to you; we are pleased to know it has been a crucial tool to help you increase the time users spend online, and therefore increase the possibility of selling.

We really appreciate your feedback.

21. Juni 2023

This app is so good, it has a free plan in which you can record and see the replay of 400 visitors. The support of this app is insane, they help you a lot. I recommend this app. Thank you Jolie for the support!!!

TRADAN
Spanien
Etwa 2 monate mit der App
MIDA (by BSS Commerce) hat geantwortet 27. Juni 2023

Thank you so much for your wonderful review and for your 5-star rating!

We really appreciate your words of encouragement and your support. We're glad that you found our app helpful and that you were able to take advantage of our free plan. Thank you again for your kind words. Much love!

27. Juni 2023

Good App which provides decent amount of session recordings at a basic level. Good support from the team as well. Haven't had the chance to use the other functions inbuilt yet. Look forward to doing that.

ondesk.in
Indien
Etwa ein monat mit der App
MIDA (by BSS Commerce) hat geantwortet 27. Juni 2023

Thank you for your review!

We are delighted that you have found our app useful, especially in providing decent amount of session recordings. Additionally, we are very pleased that you appreciate the good support from our team. We look forward to you continuing to use and explore our other features as well.

17. Mai 2023

The customer service is really fast in case of support and request. I didn't get any problem with this app.

JessyJess | Boutique
Kanada
2 monate mit der App
MIDA (by BSS Commerce) hat geantwortet 22. Mai 2023

Thank you so much for your 5 star rating! We are so glad to hear that our customer service is speedy in terms of support and requests! We truly appreciate your positive words.