MIDA Replay, Heatmap & Insight
Cumple con nuestros más altos estándares de rendimiento, diseño e integración. Más información sobre Se abre en una ventana nueva
Reseñas (483)
Refinar
-
Por calificación
MIDA is very useful, it's helping me a lot to understand my customer's behavior, thanks to session recordings, heat maps, list of viewed products and so on. It's a must have for your store and the free plan is perfect por small teams and entrepreneurs.
Thank you so much for the review! 💚 We'd love to hear that the app is helping you understand more about your customers.
I've had to check sessions for some order hickups perhaps 10 times. Out of these, MIDA delivered good recordings 5 times, and the other 5 failed for some reason that required opening a support chat and ticket to the devs. The idea is good, but for some reason it is not that uncommon to see session recordings failing to be played / listed / accessible / shared.
So we basically have it just in case, but don't hold a lot of hope when we want to use it.
Also, you can find yourself watching abandoned carts in one screen, and see 1 abandoned cart in the last week, jump into another screen and find 40 abandoned carts in that same week. Some of these filtered abandoned carts even appear along with their order number.
I see effort behind the app, but it is not consistent nor reliable.
Today we needed to reach out to support, but the bottom icon was not present, not for chat, not for "leave a message" although we have "Priority Support"
Thank you for your feedback.
We understand the concerns you've raised. Please rest assured that our team has received all of your reports and is actively following up on each case with you.
We've already provided updates on several of the issues mentioned. Your feedback is extremely valuable to us as we continue improving the platform. Thank you again for your support.
Mida-app.io Team ✨
Nous decouvrons tous les points sur lesquels nous pouvons rattraper des ventes. J'aime le suivi méticuleux de MIDA
Ich nutze die App jetzt seit einiger Zeit und bin wirklich zufrieden. Sie hilft dabei, Probleme im Shop schnell zu erkennen und nachzuvollziehen, wo Besucher eventuell abspringen. Gerade die Session-Replays und Heatmaps sind sehr hilfreich, um den eigenen Shop zu verbessern.
Einziger Wunsch: Eine deutsche Sprachunterstützung wäre klasse. Das würde die App für deutschsprachige Nutzer noch einfacher und angenehmer machen. Ansonsten eine wirklich praktische und empfehlenswerte App.
Vielen Dank für die netten Worte und dass Sie sich die Zeit genommen haben, so ein ausführliches Feedback zu teilen! Es freut uns sehr, dass die Session-Replays und Heatmaps Ihnen dabei helfen, Abbruchpunkte zu erkennen und Ihren Shop zu verbessern.
Danke, dass Sie uns auf die deutsche Sprachunterstützung hingewiesen haben — die Erweiterung um weitere Sprachen ist bereits Teil unserer Pläne, und Ihr Feedback bestärkt uns darin, dies zu priorisieren. Vielen Dank, dass Sie MIDA nutzen!
Mida-app.io Team ✨
This is such a cool tool for seeing activity and real time interactions with potential customers. Unfortunately my site is plagued by endless bot sessions, but it's interesting to see those as well. The help & response time from support is amazing! 5*
Thank you so much for the review! 💚 We're grateful to have you with us!
Fantastic app for understanding real customer behavior. The session replays and cursor tracking make it easy to spot where visitors get stuck, what they ignore and what actually works on my store.
Hi there,
Thank you for your review ⭐⭐⭐⭐⭐
We’re glad MIDA is delivering value for your store. Feel free to reach out anytime if you need support.
Best regards,
MIDA team
We are very pleased with the level of session data that we can review, including stage of sales from view to cart to completed sale, plus the ability to view user behavior on our products. 5 stars.
We truly appreciate your feedback 💚 It keeps us motivated to improve every day.
Mida-app.io Team ✨
Great app, intuitive to use and excellent customer support! Very happy :)
Thank you for the kind words and 5 stars! 💚 We’re happy to hear that the app is helping you.
Mida-app.io Team ✨
Great app with regular updates that add useful features and improvements. The support team is responsive, helpful, and always willing to assist. Highly recommended!
Thank you so much for the kind review with the lovely words, the team are very happy to hear it!
Mida-app.io Team ✨
I haven't been using the app long, but so far, I think it's been great! We started running ads from Chapter NYC Magazine and have already started seeing some activity. It's been amazing for seeing where people go, which page they leave off of and since then we've been able to make some changes that have really improved conversions.
