MIDA: Heatmap, Record & Replay
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Very helpful - allows you to replay the interactions with customers. Heatmap is helpful and insightful. It helps with bounce rates and to see where customers click out
Hey there!
Thanks a bunch for your lovely review! We're super happy to hear that we could help you out. If you ever need anything else, just give us a shout at support-sbc-tc@bsscommerce.com or hit us up through the Live Chat in the app.
Wishing you all the success in your business adventures! 😊
I'm only using the free plan currently, but the installation was very straightforward and I can see a clear and easy to follow video replay of each session on my site.
I also like the information tabs off to the right that show what source and location people are coming from.
Customer support was also very responsive and helpful.
Hey there!
Thanks a ton for your kind review! It really means a lot to us to know we could help you out. If you ever need anything else, just drop us a line at support-sbc-tc@bsscommerce.com or swing by the Live Chat in the app.
Wishing you all the best in your business adventures! 😊
The app is user-friendly. The app can record a session of a customer and you can watch it to improve your store page. I recommend that you try the app!
Easy to navigate and very helpful to see how customers interact with your online shop
Thank you for your appreciated review.
We are thrilled to have been of assistance to you. If you require any additional support, please feel free to contact us at support-sbc-tc@bsscommerce.com or through the Live Chat feature in the app.
Best wishes for your business endeavors!
working well very handy
It's a very good app to analyse the customer journey and see potential improvement points for your store. I also really like the automatic skip function for inactivity in the session replays.
very good app perfect service
So helpful app, easy ton use, friendly interface and beautiful design
Support is very responsive and helpful! My technical issue was resolved within a day! Excellent!
Great app and good communication from support team. The team is testing and will update the review when prompted