MIDA: Heatmap, Record & Replay

MIDA: Heatmap, Record & Replay

Reseñas (151)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 91% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
14 de agosto de 2024

Very helpful - allows you to replay the interactions with customers. Heatmap is helpful and insightful. It helps with bounce rates and to see where customers click out

Gerazzi
Estados Unidos
Alrededor de 2 meses usando la aplicación
True Crafts (by BSS Commerce) respondió 26 de agosto de 2024

Hey there!

Thanks a bunch for your lovely review! We're super happy to hear that we could help you out. If you ever need anything else, just give us a shout at support-sbc-tc@bsscommerce.com or hit us up through the Live Chat in the app.

Wishing you all the success in your business adventures! 😊

12 de agosto de 2024

I'm only using the free plan currently, but the installation was very straightforward and I can see a clear and easy to follow video replay of each session on my site.

I also like the information tabs off to the right that show what source and location people are coming from.

Customer support was also very responsive and helpful.

Hona
Estados Unidos
13 días usando la aplicación
True Crafts (by BSS Commerce) respondió 26 de agosto de 2024

Hey there!

Thanks a ton for your kind review! It really means a lot to us to know we could help you out. If you ever need anything else, just drop us a line at support-sbc-tc@bsscommerce.com or swing by the Live Chat in the app.

Wishing you all the best in your business adventures! 😊

23 de agosto de 2024

Easy to navigate and very helpful to see how customers interact with your online shop

Red Hot Foods DE
Alemania
Alrededor de 1 mes usando la aplicación
True Crafts (by BSS Commerce) respondió 26 de agosto de 2024

Thank you for your appreciated review.

We are thrilled to have been of assistance to you. If you require any additional support, please feel free to contact us at support-sbc-tc@bsscommerce.com or through the Live Chat feature in the app.

Best wishes for your business endeavors!

31 de agosto de 2024

It's a very good app to analyse the customer journey and see potential improvement points for your store. I also really like the automatic skip function for inactivity in the session replays.

Purenin
Alemania
2 meses usando la aplicación
25 de noviembre de 2024

This is a great app with a fantastic workflow. The recording are instantly there on your dashboard and its great for keeping track and analysing consumer behaviour to optimise your conversion rate further. Definitely a must have.

Simpsonated
Australia
2 días usando la aplicación
8 de octubre de 2024

Great app and good communication from support team. The team is testing and will update the review when prompted

MANSSIIE
Canadá
13 días usando la aplicación
21 de noviembre de 2024

The best replay service. Very helpful customer support too!

Printrovert
India
Alrededor de 1 mes usando la aplicación
18 de septiembre de 2024

Awesome tool and great help. Would recommend

cigogne
Países Bajos
13 días usando la aplicación
6 de octubre de 2024

great app, amazing accuracy and a really good free plan. just be 5 stars already lol

Zealution
Estados Unidos
1 día usando la aplicación
25 de octubre de 2024

Nice app!!! It can help me record our cusomer's behavior on our store, and let me have chance can find the way to improve customer's experience, step by step to dig deeply and analysis all datas. Highly recommend!! BTW, support advisor is very professional and kind, always can solve my questions in time, she deserve 5 stars!

Zima Store Online
China
Alrededor de 1 hora usando la aplicación