MIDA: Heatmap, Replay Checkout
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really helpful.
Hi there,
Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀
Cheers,
MIDA team.
Cool app and super helpful support
Hi there,
Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀
Cheers,
MIDA team.
good support and good tools, very attentive to help! excellent application to boost your website and achieve higher sales, understand how your users navigate the web and offer them a better experience :)
Great app! Really useful and beautifully designed.
The support team is super responsive and helpful — they answered my questions quickly and clearly.
It’s a great tool if you want to better understand user behavior on your store. Highly recommend!
buen servicio de atención al cliente
Amazing app! We offer products that require customers to enter their Instagram username in the product fields. Previously, if a customer added an item to their cart but abandoned it before reaching checkout, Shopify wouldn’t save any of their input—so we had no way to follow up. Thanks to this app, we can now record user sessions and see exactly who entered their Instagram handle and added items to the cart, even if they didn’t start the checkout. This allows us to reach out, offer support, and answer any questions they might have had.
It’s made a noticeable difference in our conversion rates. Highly recommended!
Thank you so much for sharing your experience! 🌟 We’re thrilled to hear that MIDA has helped you capture those valuable insights from customers who abandon their carts, especially with details like Instagram handles. It’s amazing to know the session recordings are giving you the visibility to follow up, support your customers, and ultimately boost conversions. Your recommendation means a lot, and we’re excited to keep helping your store grow! 🚀
Using MIDA for some months now. Very satisfied with what it offers. The heatmap was instrumental in identifying the bottlenecks in our product pages. Everything is intuitive to use, and can be used from within Shopify.
I am very happy with MIDA! Everything works perfectly and the app delivers exactly what I need. The heatmaps and replay features are incredibly helpful and give me real insight into how customers behave in my shop.
A special thank you to Lucy – she supported me with so much patience and kindness. Her guidance was clear, fast and very professional. It is rare to meet such friendly and dedicated customer support these days.
Great app, great team!
The app is very intuitive and works well out of the box. We experienced some issues with the display on our session replays but the Mida team was able to help right away.
Even with the free version, Mida has been a fantastic tool! It’s helped me understand customer behavior, allowing me to adapt and improve. Super easy to use and highly insightful.