MIDA: Heatmap, Record & Replay

MIDA: Heatmap, Record & Replay

Avis (142)

Note globale
4,9
Nombre d’avis par note
  • 91 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
21 septembre 2023

La aplicación funciona muy bien. He probado varias y esta es la mejor en la relación calidad/precio. Hace lo que dice y lo hace muy bien.
El servicio técnico impecable, rápidos y eficaces. Un 10.
Una característica a destacar es la posibilidad de excluir países, esto es muy interesante para que no te grabe conexiones de Google o Fb por ejemplo.
Aplicación totalmente recomendable

elmejorcalcetin
Espagne
3 jours d’utilisation de l’application
True Crafts (by BSS Commerce) a répondu 27 septembre 2023

Thank you so much for your 5-star rating!

We are grateful for your kind words about the app's quality-price ratio, impeccable and fast technical service, and the possibility to exclude countries.

Your positive review is highly appreciated.

14 janvier 2023

I keep getting log out, everytime i click through visitor tab, do you have any insight regarding this matter, as this is quite a great app, but need improvements

Randomness_Item
Malaisie
2 mois d’utilisation de l’application
True Crafts (by BSS Commerce) a répondu 3 février 2023

So sorry for the inconvenience that you faced with our app.

The issue has been resolved already. Hope the app is now working fine on your end.

If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

27 juin 2023

Good App which provides decent amount of session recordings at a basic level. Good support from the team as well. Haven't had the chance to use the other functions inbuilt yet. Look forward to doing that.

ondesk.in
Inde
Environ un mois d’utilisation de l’application
True Crafts (by BSS Commerce) a répondu 27 juin 2023

Thank you for your review!

We are delighted that you have found our app useful, especially in providing decent amount of session recordings. Additionally, we are very pleased that you appreciate the good support from our team. We look forward to you continuing to use and explore our other features as well.

22 mai 2023

Really useful to understand the User's behavior on our site. Every E-commerce store should use MIDA especially if you have just begun with your business.

The Mami's
Inde
13 jours d’utilisation de l’application
True Crafts (by BSS Commerce) a répondu 22 mai 2023

Thank you so much for such a kind review!

However, you seem not 100% satisfied with our app then I wonder if there might be any other points that you'd like to share so that we can improve our app and our service as well. Hope that we can even assist you much further to revise your experience better.

If you might have any other concerns, don't hesitate to contact us at sales@bsscommerce.com

24 septembre 2022

Good if you get a few people to your site, the min I started getting 10-20 visitors to my site, the app crashed and didn't record any of it, now for the past two hours it says internal error. Had it downloaded for less than 1 day. Downloaded something else

Beyondwhiskers.com
États-Unis
Environ 18 heures d’utilisation de l’application
True Crafts (by BSS Commerce) a répondu 12 décembre 2022

So sorry for the inconvenience that you faced with our app.

Since you dropped us the review, we have made quite some improvements for the app. Hope that you would give us another chance and try out our app again. We will for sure assist you our best to bring you better experience on the app.

Thank you so much!

14 juillet 2023

La vostra app è davvero pessima, mai provato niente di così ridicolo.
non funziona, si impalla, non riporta i dati corretti che altre app, gratis come questa, fanno.

Faster Disinfestazioni | Shop Online
Italie
Environ 2 heures d’utilisation de l’application
True Crafts (by BSS Commerce) a répondu 17 juillet 2023

This is Jonas - Customer Support Lead from BSS Commerce. So sorry for the inconvenience that you were facing with our app.

After receiving your review, we have right away double-checked our end but haven't found any issues yet. May we please know what exact issues you have faced then? Or our app just doesn't provide the functionalities that you are looking for?

If possible, hopefully you can give us another opportunity to assist much further by installing our app one more time on your site.

Really looking forward to having a conversation with you regarding this.

11 octobre 2024

Camecoro Hungary
Hongrie
7 mois d’utilisation de l’application
10 octobre 2024

CusPet
États-Unis
Environ un mois d’utilisation de l’application
11 novembre 2024

Ceramiche di Caltagirone Sofia
Italie
5 jours d’utilisation de l’application
30 août 2024

Martina Ken
Espagne
8 jours d’utilisation de l’application