MIDA: Heatmap, Record & Replay

MIDA: Heatmap, Record & Replay

Avis (142)

Note globale
4,9
Nombre d’avis par note
  • 91 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
27 septembre 2024

Great app, very good support and reasonably priced with a free version available as well. Great work, thanks!

EDEN HOME
Canada
5 mois d’utilisation de l’application
10 août 2024

I've been using this app for a few months now, and wow I am very satisfied. The app itself is great, but so is the customer service. I'm on the free version, and I love the fact that from the overview, they show you the sessions where users have added something to their carts. It saves time, and you don't have to watch each sessions individually.

Mentagna
Canada
5 mois d’utilisation de l’application
True Crafts (by BSS Commerce) a répondu 26 août 2024

Hey there!

Wow, thank you so much for your awesome review! It really warms our hearts to know we could lend a hand. If you ever need anything else, don’t hesitate to reach out at support-sbc-tc@bsscommerce.com or just pop into the Live Chat in the app.

Wishing you tons of success in all your business adventures! 😊

14 novembre 2024

Jennie provided unreal customer service! You'd be lucky to find someone with this amount of attention to detail. thanks guys

TrekShield
Australie
18 jours d’utilisation de l’application
6 novembre 2024

Great service and support! Looking forward towards the Live View feature!

Skyltstället e-handel
Suède
6 mois d’utilisation de l’application
14 octobre 2024

I'm only a new user on the free plan but this app pointed out a few issues I had going on with my site. It's better than feedback!
Jennie was super helpful when I contacted tech support too!

Akyumen
Australie
4 jours d’utilisation de l’application
16 octobre 2024

Very good app to track analytics. Thank you Jennie for your prompt responses!

I have yet to start using the heatmaps but it seems like a very useful app.

ShopGifts
Singapour
22 jours d’utilisation de l’application
17 octobre 2024

Easy to set up app. Very good customer support. So far using the free version and it has more restriction than others but I will take advantage of the 7 Days trial to test more advanced fonction.
Good easy tool definetly to be considered.

jm monterroir
France
9 jours d’utilisation de l’application
17 octobre 2024

I would recommend because it gives U great insight into how your store is performing,great customer service by jenni

summababe
Australie
10 jours d’utilisation de l’application
17 septembre 2024

We started using MIDA Heatmap a few weeks ago and it's working well in tracking our visitors. The heatmap and video sessions replay are helpful in understanding our visitors journey, so we take proactive measures to optimize our website. Their customer service is great and helped us troubleshoot an issue till it's resolved. I highly recommend MIDA app!

EcoLeafy Dot
États-Unis
29 jours d’utilisation de l’application
30 août 2024

I just launched my Shopify store a few weeks ago and I really wanted to understand what users were doing in order to improve the flows.

Super satisfied with their product! Their support is also very reactive, which gives me confidence for growing together.

Would recommend to try it out!

Pet Passion
Belgique
3 jours d’utilisation de l’application