MIDA: Heatmap, Record & Replay

MIDA: Heatmap, Record & Replay

Avis (142)

Note globale
4,9
Nombre d’avis par note
  • 91 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
1 juillet 2024

I'm really enjoying this app! It's incredibly helpful, and the staff is always quick to respond. One feature I love is the MIDA Session Recording Replay, which lets me follow my customers' actions on my site. With full session recordings and heatmaps, I can see exactly what's happening and test new ideas to reduce bounce rates and cart abandonment.

This tool helps me understand my customers' experiences without making assumptions. It categorizes sessions by abandoned cart, abandoned checkout, and successful orders, making it super easy to find what I need.

Overall, the detailed analytics and visuals, like custom dashboards and reports, make it easy to keep track of everything. Plus, the tool is GDPR compliant and supports multiple stores.

East Coast Supplements
Australie
8 mois d’utilisation de l’application
True Crafts (by BSS Commerce) a répondu 8 juillet 2024

Thank you so much for the glowing 5-star review!

We're thrilled to hear that you're finding our app incredibly helpful and that you appreciate our quick support. It's great to see that you're making the most of our app's features and finding value in the detailed analytics and visuals we provide. We're glad to know that our tool is helping you understand your customers' experiences without assumptions and supporting your business needs.

Your feedback means a lot to us!

5 août 2024

I found the application very useful and functional, easy to install, easy to consult and excellent in the results, both for what concerns the session recordings, the heatmaps and the statistics part. Truly excellent customer service.

Uallo - Poster, art and more.
Italie
2 mois d’utilisation de l’application
True Crafts (by BSS Commerce) a répondu 26 août 2024

Hey there!

Thanks a ton for your awesome review! We're super happy to hear that you found the app so useful and easy to use. It’s great to know that the session recordings, heatmaps, and stats are hitting the mark for you. And we're really glad you had a positive experience with our customer service!

If you ever need anything else or just want to chat, don’t hesitate to reach out at support-sbc-tc@bsscommerce.com or hit us up through the Live Chat in the app.

Wishing you all the best with your business! 😊

18 septembre 2024

Awesome tool and great help. Would recommend

cigogne
Pays-Bas
13 jours d’utilisation de l’application
6 octobre 2024

great app, amazing accuracy and a really good free plan. just be 5 stars already lol

Zealution
États-Unis
1 jour d’utilisation de l’application
25 octobre 2024

Nice app!!! It can help me record our cusomer's behavior on our store, and let me have chance can find the way to improve customer's experience, step by step to dig deeply and analysis all datas. Highly recommend!! BTW, support advisor is very professional and kind, always can solve my questions in time, she deserve 5 stars!

Zima Store Online
Chine
Environ une heure d’utilisation de l’application
8 novembre 2024

The app works great, and the free plan is available

FIRCYK
Pologne
1 jour d’utilisation de l’application
21 août 2024

The product works as intended and the customer service is excellent. Would highly recommenced.

HerGlowy
Australie
9 jours d’utilisation de l’application
True Crafts (by BSS Commerce) a répondu 26 août 2024

Thank you for your kind review.

We are delighted to have been able to assist you. Should you need further support, please do not hesitate to reach out to us at support-sbc-tc@bsscommerce.com or via the Live Chat feature in the app.

Wishing you the best in your business ventures!

8 novembre 2024

easy to use

SculptedHer™
Canada
Environ 2 mois d’utilisation de l’application
26 août 2024

The app is well optimized. Definitely recommend!

Auraqo
Maroc
13 jours d’utilisation de l’application
25 juillet 2024

Unbelievably good customer service, and of course a super helpful app that allows us to improve our conversion rate.

NUCKL
Royaume-Uni
3 jours d’utilisation de l’application
True Crafts (by BSS Commerce) a répondu 26 août 2024

Hey there!

Thanks so much for your amazing review! We're thrilled we could help you out. If you need anything else, just drop us an email at support-sbc-tc@bsscommerce.com or hit us up on Live Chat in the app.

Wishing you all the best with your business! 😊