MIDA: Heatmap, Record & Replay
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
Avis (101)
Affiner
-
Par note
I've been using this app for a few months now, and wow I am very satisfied. The app itself is great, but so is the customer service. I'm on the free version, and I love the fact that from the overview, they show you the sessions where users have added something to their carts. It saves time, and you don't have to watch each sessions individually.
Hey there!
Wow, thank you so much for your awesome review! It really warms our hearts to know we could lend a hand. If you ever need anything else, don’t hesitate to reach out at support-sbc-tc@bsscommerce.com or just pop into the Live Chat in the app.
Wishing you tons of success in all your business adventures! 😊
I'm only using the free plan currently, but the installation was very straightforward and I can see a clear and easy to follow video replay of each session on my site.
I also like the information tabs off to the right that show what source and location people are coming from.
Customer support was also very responsive and helpful.
Hey there!
Thanks a ton for your kind review! It really means a lot to us to know we could help you out. If you ever need anything else, just drop us a line at support-sbc-tc@bsscommerce.com or swing by the Live Chat in the app.
Wishing you all the best in your business adventures! 😊
I just launched my Shopify store a few weeks ago and I really wanted to understand what users were doing in order to improve the flows.
Super satisfied with their product! Their support is also very reactive, which gives me confidence for growing together.
Would recommend to try it out!
Very helpful - allows you to replay the interactions with customers. Heatmap is helpful and insightful. It helps with bounce rates and to see where customers click out
Hey there!
Thanks a bunch for your lovely review! We're super happy to hear that we could help you out. If you ever need anything else, just give us a shout at support-sbc-tc@bsscommerce.com or hit us up through the Live Chat in the app.
Wishing you all the success in your business adventures! 😊
Easy to navigate and very helpful to see how customers interact with your online shop
Thank you for your appreciated review.
We are thrilled to have been of assistance to you. If you require any additional support, please feel free to contact us at support-sbc-tc@bsscommerce.com or through the Live Chat feature in the app.
Best wishes for your business endeavors!
It's a very good app to analyse the customer journey and see potential improvement points for your store. I also really like the automatic skip function for inactivity in the session replays.
I found the application very useful and functional, easy to install, easy to consult and excellent in the results, both for what concerns the session recordings, the heatmaps and the statistics part. Truly excellent customer service.
Hey there!
Thanks a ton for your awesome review! We're super happy to hear that you found the app so useful and easy to use. It’s great to know that the session recordings, heatmaps, and stats are hitting the mark for you. And we're really glad you had a positive experience with our customer service!
If you ever need anything else or just want to chat, don’t hesitate to reach out at support-sbc-tc@bsscommerce.com or hit us up through the Live Chat in the app.
Wishing you all the best with your business! 😊
Unbelievably good customer service, and of course a super helpful app that allows us to improve our conversion rate.
Hey there!
Thanks so much for your amazing review! We're thrilled we could help you out. If you need anything else, just drop us an email at support-sbc-tc@bsscommerce.com or hit us up on Live Chat in the app.
Wishing you all the best with your business! 😊
The product works as intended and the customer service is excellent. Would highly recommenced.
Thank you for your kind review.
We are delighted to have been able to assist you. Should you need further support, please do not hesitate to reach out to us at support-sbc-tc@bsscommerce.com or via the Live Chat feature in the app.
Wishing you the best in your business ventures!
great support answer really quick!
Hey there!
Thanks a bunch for your awesome review! We're super happy to have been able to help you out. If you ever need anything else or have more questions, don’t hesitate to reach out. You can drop us a line at support-sbc-tc@bsscommerce.com or just hit us up through the Live Chat in the app.
Wishing you all the best with your business! 😊