MIDA: Heatmap, Record & Replay

MIDA: Heatmap, Record & Replay

리뷰 (142)

전체 평점
4.9
평점 수준당 개수
  • 평점의 91%가 별 5개입니다
  • 평점의 6%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2024년 8월 14일

Very helpful - allows you to replay the interactions with customers. Heatmap is helpful and insightful. It helps with bounce rates and to see where customers click out

Gerazzi
미국
앱 사용 기간 대략 2개월
답글 True Crafts (by BSS Commerce)개 2024년 8월 26일

Hey there!

Thanks a bunch for your lovely review! We're super happy to hear that we could help you out. If you ever need anything else, just give us a shout at support-sbc-tc@bsscommerce.com or hit us up through the Live Chat in the app.

Wishing you all the success in your business adventures! 😊

2024년 8월 12일

I'm only using the free plan currently, but the installation was very straightforward and I can see a clear and easy to follow video replay of each session on my site.

I also like the information tabs off to the right that show what source and location people are coming from.

Customer support was also very responsive and helpful.

Hona
미국
앱 사용 기간 13일
답글 True Crafts (by BSS Commerce)개 2024년 8월 26일

Hey there!

Thanks a ton for your kind review! It really means a lot to us to know we could help you out. If you ever need anything else, just drop us a line at support-sbc-tc@bsscommerce.com or swing by the Live Chat in the app.

Wishing you all the best in your business adventures! 😊

2024년 11월 14일

The app is user-friendly. The app can record a session of a customer and you can watch it to improve your store page. I recommend that you try the app!

Vitacafe
네덜란드
앱 사용 기간 4일
2024년 8월 23일

Easy to navigate and very helpful to see how customers interact with your online shop

Red Hot Foods DE
독일
앱 사용 기간 대략 1개월
답글 True Crafts (by BSS Commerce)개 2024년 8월 26일

Thank you for your appreciated review.

We are thrilled to have been of assistance to you. If you require any additional support, please feel free to contact us at support-sbc-tc@bsscommerce.com or through the Live Chat feature in the app.

Best wishes for your business endeavors!

2024년 9월 10일

working well very handy

Dutch Neon Sign
네덜란드
앱 사용 기간 5개월
2024년 8월 31일

It's a very good app to analyse the customer journey and see potential improvement points for your store. I also really like the automatic skip function for inactivity in the session replays.

Purenin
독일
앱 사용 기간 2개월
2024년 10월 24일

very good app perfect service

Taylor Melbourne
벨기에
앱 사용 기간 5개월
2024년 11월 15일

So helpful app, easy ton use, friendly interface and beautiful design

Lionory
모로코
앱 사용 기간 12일
2024년 11월 13일

Support is very responsive and helpful! My technical issue was resolved within a day! Excellent!

Wabilogic
미국
앱 사용 기간 6일
2024년 10월 8일

Great app and good communication from support team. The team is testing and will update the review when prompted

MANSSIIE
캐나다
앱 사용 기간 13일