리뷰 (77)

전체 평점
4.8
평점 수준당 개수
  • 평점의 84%가 별 5개입니다
  • 평점의 9%가 별 4개입니다
  • 평점의 3%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 3%가 별 1개입니다
2024년 6월 14일

Jocelyn is great!

Steamy Whiskers
벨기에
2023년 7월 14일

La vostra app è davvero pessima, mai provato niente di così ridicolo.
non funziona, si impalla, non riporta i dati corretti che altre app, gratis come questa, fanno.

Faster Disinfestazioni | Shop Online
이탈리아
앱 사용 기간 대략 2시간
답글 MIDA (by BSS Commerce)개 2023년 7월 17일

This is Jonas - Customer Support Lead from BSS Commerce. So sorry for the inconvenience that you were facing with our app.

After receiving your review, we have right away double-checked our end but haven't found any issues yet. May we please know what exact issues you have faced then? Or our app just doesn't provide the functionalities that you are looking for?

If possible, hopefully you can give us another opportunity to assist much further by installing our app one more time on your site.

Really looking forward to having a conversation with you regarding this.

2023년 9월 21일

La aplicación funciona muy bien. He probado varias y esta es la mejor en la relación calidad/precio. Hace lo que dice y lo hace muy bien.
El servicio técnico impecable, rápidos y eficaces. Un 10.
Una característica a destacar es la posibilidad de excluir países, esto es muy interesante para que no te grabe conexiones de Google o Fb por ejemplo.
Aplicación totalmente recomendable

elmejorcalcetin
스페인
앱 사용 기간 3일
답글 MIDA (by BSS Commerce)개 2023년 9월 27일

Thank you so much for your 5-star rating!

We are grateful for your kind words about the app's quality-price ratio, impeccable and fast technical service, and the possibility to exclude countries.

Your positive review is highly appreciated.

2022년 12월 9일에 편집됨

The app is easy to use and completely free. I want to thank Nguyen Minh Dang for helping me reset my information.

A.N.S.
미국
앱 사용 기간 9개월
답글 MIDA (by BSS Commerce)개 2022년 12월 12일

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

2022년 12월 29일

I love this app! Very useful, and the team was friendly and helped me a lot. Thank you, Nguye Minh Dang and Jonas, for your help. Great app and easy to use! I recommend using this one for visitor's recording :)

Veganovo
이스라엘
앱 사용 기간 7개월
답글 MIDA (by BSS Commerce)개 2023년 1월 3일

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

2023년 2월 13일

We were using hot jar but this app is much better. When I had a quesiton about how to figure out how to see the email addresses, Jolie Nguyen was able to help me in a timely manner. There is a lot of potential in this app for improving our stores conversion and seeing how the various customers who are coming to the website are engaging with our content, formatting, offers buttons, videos, information, copy and other things like finding bugs, sticking points, etc. We are gaining more insight into our paid traffic, so it's definitely worth using this technology.

QuikCamo
미국
앱 사용 기간 7개월
답글 MIDA (by BSS Commerce)개 2023년 2월 15일

Thank you so much for your 5-star rating! We're so glad that our app has helped to improve your store conversion, and that you found Jolie's help and support timely and helpful. We are always striving to improve our customer experience, and your feedback is greatly appreciated!

2023년 2월 16일

I love this app. It is just what I was looking for and is easy to use. I love that that they started offering new plan options so if your store has a high volume of traffic you are able to record all your visitors. The IP address tracking is an added bonus. I was paying for another app just to get the IP addresses and was able to cancel that app service since this has both recording and IP addresses. Also customer service is so great, June Nguyen has been so helpful with answering any questions I have and when I needed to delete my recording sessions she was so prompt and accommodating.

Emma Sue Bow-tique
미국
앱 사용 기간 6개월
답글 MIDA (by BSS Commerce)개 2023년 2월 23일

Thank you for the amazing 5-star rating! We're thrilled to hear that our app met your needs and provided the features you were looking for. We're also delighted to hear that June Nguyen was able to provide you with the support you needed. Your thoughtful feedback is highly appreciated. Thank you for being a part of our community!

2022년 10월 18일

Easy to install and started watching recording immediately! I used to paid another app for some lucky and orangy to view visitor behavior for an expensive price. I am glad I ran across this app for free atm. Highly recommend this app if you are wanting to view visitor behavior to so you can modify your site cater to their behaviors.

Gothicq
미국
앱 사용 기간 6개월
답글 MIDA (by BSS Commerce)개 2022년 12월 12일

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

2023년 5월 10일에 편집됨

The app is really great. The only thing is the less number of visitors recording. When selling in Europe the recording doesn’t last a day. Even if you pay you have to take the highest plan at the beginning. For testing purpose not that great.

KYMOLYN
스위스
앱 사용 기간 6개월
답글 MIDA (by BSS Commerce)개 2023년 5월 16일

Thank you for your 5-star rating!

We are delighted to hear that you think the app is great. We agree that the number of visitors recording is an issue and we are continuously looking into ways to improve this and make recording last longer even when selling in Europe.

Again, thank you for taking the time to give us your feedback.

2023년 1월 30일

The app is very usefull, the usability is so far the best amongst similar apps. The team answers very fast to all inquiries. Overall very good experince.

InaEssentials.DK
독일
앱 사용 기간 6개월
답글 MIDA (by BSS Commerce)개 2023년 2월 3일

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!