MIDA Replay, Heatmap & Insight
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Omtaler (485)
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Etter vurdering
Ich nutze die App jetzt seit einiger Zeit und bin wirklich zufrieden. Sie hilft dabei, Probleme im Shop schnell zu erkennen und nachzuvollziehen, wo Besucher eventuell abspringen. Gerade die Session-Replays und Heatmaps sind sehr hilfreich, um den eigenen Shop zu verbessern.
Einziger Wunsch: Eine deutsche Sprachunterstützung wäre klasse. Das würde die App für deutschsprachige Nutzer noch einfacher und angenehmer machen. Ansonsten eine wirklich praktische und empfehlenswerte App.
Vielen Dank für die netten Worte und dass Sie sich die Zeit genommen haben, so ein ausführliches Feedback zu teilen! Es freut uns sehr, dass die Session-Replays und Heatmaps Ihnen dabei helfen, Abbruchpunkte zu erkennen und Ihren Shop zu verbessern.
Danke, dass Sie uns auf die deutsche Sprachunterstützung hingewiesen haben — die Erweiterung um weitere Sprachen ist bereits Teil unserer Pläne, und Ihr Feedback bestärkt uns darin, dies zu priorisieren. Vielen Dank, dass Sie MIDA nutzen!
Mida-app.io Team ✨
This is such a cool tool for seeing activity and real time interactions with potential customers. Unfortunately my site is plagued by endless bot sessions, but it's interesting to see those as well. The help & response time from support is amazing! 5*
Thank you so much for the review! 💚 We're grateful to have you with us!
Easy to set up and the dashboard makes user behavior data simple to understand. Great for spotting where customers drop off or get stuck. Support is super responsive and helpful. Highly recommend!
Thank you so much for the 5 stars and all the kind words! 💚 We'd love to hear that the app is helping you understand more about the customer journey too! The support team will be so happy too!
MIDA is very useful, it's helping me a lot to understand my customer's behavior, thanks to session recordings, heat maps, list of viewed products and so on. It's a must have for your store and the free plan is perfect por small teams and entrepreneurs.
Thank you so much for the review! 💚 We'd love to hear that the app is helping you understand more about your customers.
We are very pleased with the level of session data that we can review, including stage of sales from view to cart to completed sale, plus the ability to view user behavior on our products. 5 stars.
We truly appreciate your feedback 💚 It keeps us motivated to improve every day.
Mida-app.io Team ✨
This is an amazing app if you want to understand your customers' behavior and boost customer satisfaction. The customer support is also very helpful!
This is kepting my boss happy. The app is easy to run.
Thank you for the compliment 💚 We're happy to have you with us!
Mida-app.io Team
I don't usually leave app reviews, but Vanessa from the support team has been so fast in resolving the issues that I had. 100% recommend this app
Thank you for making an exception and leaving this review, it truly means a lot! We'll make sure Vanessa sees this, so happy she could get things sorted out quickly for you.
Mida-app.io Team ✨
the interface is simple, efficient, and very easy to use. and customer service team responds very quickly.
it also offers multilingual support, making it very user-friendly for employees from different countries.
its good and useful i love it
Thank you for the love! Really glad the interface is working well for you and that the multilingual support is making things easier for your whole team. Great to hear our support team has been quick too!
Mida-app.io Team ✨
MIDA provides very useful insights for our website, it helps us refine areas to focus attention and also areas to remove.
Thank you for the lovely words! 💚 We're happy to have you with us!
Mida-app.io Team
