Omtaler (77)

Samlet vurdering
4,8
Antall per vurderingsnivå
  • 84 % av vurderingene er 5 stjerner
  • 9 % av vurderingene er 4 stjerner
  • 3 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 3 % av vurderingene er 1 stjerner
27. november 2023

The support I received was very helpful and informative!

YoLink
USA
12 dager bruker appen
MIDA (by BSS Commerce) svarte 30. november 2023

Thank you so much for your 5 star rating.

We greatly appreciate your recognition of the helpful and informative support we provided. Thank you for your feedback!

26. juni 2023

Great app, super reliable, customer service is great. Very helpful for my business thank you so very much

SculptVibe
Storbritannia
Rundt 1 måned bruker appen
MIDA (by BSS Commerce) svarte 27. juni 2023

Thank you so much for your 5-star rating!

We really appreciate your kind words and thank you for your support.

21. september 2023

La aplicación funciona muy bien. He probado varias y esta es la mejor en la relación calidad/precio. Hace lo que dice y lo hace muy bien.
El servicio técnico impecable, rápidos y eficaces. Un 10.
Una característica a destacar es la posibilidad de excluir países, esto es muy interesante para que no te grabe conexiones de Google o Fb por ejemplo.
Aplicación totalmente recomendable

elmejorcalcetin
Spania
3 dager bruker appen
MIDA (by BSS Commerce) svarte 27. september 2023

Thank you so much for your 5-star rating!

We are grateful for your kind words about the app's quality-price ratio, impeccable and fast technical service, and the possibility to exclude countries.

Your positive review is highly appreciated.

Redigert 10. mai 2023

The app is really great. The only thing is the less number of visitors recording. When selling in Europe the recording doesn’t last a day. Even if you pay you have to take the highest plan at the beginning. For testing purpose not that great.

KYMOLYN
Sveits
6 måneder bruker appen
MIDA (by BSS Commerce) svarte 16. mai 2023

Thank you for your 5-star rating!

We are delighted to hear that you think the app is great. We agree that the number of visitors recording is an issue and we are continuously looking into ways to improve this and make recording last longer even when selling in Europe.

Again, thank you for taking the time to give us your feedback.

14. juni 2024

Hands down best supportApp is also incredibly useful when wanting feedback from customers and want to see what exactly your customers and thinking and what are their actions.

Ecolady
Estland
14. juni 2024

Jocelyn is great!

Steamy Whiskers
Belgia
14. april 2023

Great app that provides useful information regarding my customers' behaviors and identifying areas of improvement for my website. Jena is also extremely supportive and timely with her responses, I get the help that I need right away.

Euphoria Cafe
Canada
4 måneder bruker appen
MIDA (by BSS Commerce) svarte 19. april 2023

Thank you so much for your 5-star rating and your kind words! We are delighted to hear that our app has given useful insights into your customers' behaviors and identified areas of improvement for your website. It's wonderful that our agent was able to help you quickly. We are very grateful for your feedback!

Redigert 19. mars 2023

I have had a very positive experience with this Mida app. It is easy to install and run. The staff are easy to contact and very responsive in case we need any help or clarifications. Also, we are able to reset the meter once we hit the limit of 400 sessions per month. We just need to contact the helpline and then they help us to reset. Overall, an excellent app that we would recommend to all.
Special word of thanks to Nguyen Minh Dang as the technician and Jennie as a supporter.

Curated Wines
Singapore
2 måneder bruker appen
MIDA (by BSS Commerce) svarte 24. mars 2023

Thank you so much for your kind words and generous 5-star rating. We appreciate your positive experience with the Mida app and that you found it easy to install and run, as well as the responsiveness of our staff. We are also grateful for your kind words regarding our agents and we will ensure to continue providing the same level of customer care. Thank you again.

17. mai 2023

The customer service is really fast in case of support and request. I didn't get any problem with this app.

JessyJess | Boutique
Canada
2 måneder bruker appen
MIDA (by BSS Commerce) svarte 22. mai 2023

Thank you so much for your 5 star rating! We are so glad to hear that our customer service is speedy in terms of support and requests! We truly appreciate your positive words.

19. april 2023

Able to reset the meter once we hit the limit of 400 sessions per month. We just need ed to email the helpline and then they helped.

RAFFE OFFICIAL
Storbritannia
Rundt 1 måned bruker appen
MIDA (by BSS Commerce) svarte 19. april 2023

Thank you so much for your kind words and 5-star rating! We are delighted to hear that our helpline was able to assist you so quickly and efficiently. Your kind words are much appreciated and we will continue to strive for excellent customer service.