MIDA: Heatmap, Replay & Record

I have been using the app for a while now, the customer service is great, and Jennie has been a great help. Also, I find the app very useful, especially being able to keep up with how customers are behaving, I recommend this app to anyone looking for more insight into their customer's behaviour.

Nice app! Good to use and problem solved quickly！Will keep using it and really recommend!

Great app that really helps you understand your site's drop off rate so you can work on retaining customers! Chloe was so helpful and supportive and you will not have a problem or delay contacting assistance, superrrr helpful!!!

We have tried multiple Replay apps and so far MIDA fits us the best. The recording is very useful and it's nice they have free plan to try it out. The customer service is very prompt whenever we have any questions! Will try their other apps too.

This app is very helpful - I'm using it to better understand customer flow and conversion after I switched to a new theme.

I like the ability to see heatmaps and user replays.

I also contacted support and had a helpful rely within minutes. Chloe was great & I appreciated the quick help.

Such a vital tool for all business owners, you need to know how customers are interacting with the site in order to see areas of improvement. Much better then an ordinary recording app as it includes heat maps too! The support team from MIDA are 10/10 as well. Special mention to Jennie and Quinn as they went above and beyond to help with my problem.

really good app. Must have if you want so see customers actions. They also have great customer support for example, Chloe helped me when i didn't know what to do.

I LOVE THIS APP!!! I was using another replay app and was not to happy with the changes they made. So i tried MIDA just to see if fits my needs a little better, and it did!!!. I haven't had any issues and the 1 time i used the chat feature i got a response immediately. Highly recommend

Excellent app for learning customer behavior!
It's extremely easy to use - I absolutely love it.
And BEST customer support!!

The customer service is great, they are always there to help. About the app, it's great, you can collect a lot of information about the behavior of customers, which is a lot help to define the strategy for sales.