MIDA: Heatmap, Record & Replay

MIDA: Heatmap, Record & Replay

Recenzje (176)

Ogólna ocena
4,9
Liczba recenzji z daną oceną
  • 91% ocen to oceny z 5 gwiazdkami
  • 5% ocen to oceny z 4 gwiazdkami
  • 1% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 2% ocen to oceny z 1 gwiazdkami
26 luty 2024

Really good app for understanding the customer's journey. A+++

ScentFlow
Nowa Zelandia
3 miesiące korzystania z aplikacji
True Crafts (by BSS Commerce) odpowiedział(a) 5 marzec 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

14 czerwiec 2024

Jocelyn is great!

Steamy Whiskers
Belgia
25 dni korzystania z aplikacji
True Crafts (by BSS Commerce) odpowiedział(a) 23 czerwiec 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

20 marzec 2024

Das Tracking funktioniert relativ gut, bis auf paar Anzeigefehler. Der Support ist auch sehr gut, antworten schnell und haben auch schnell jemand da der Probleme beheben kann und das sogar im Free Plan.
Die Preisgestaltung ist auch fair gestaltet.

CAT-FRIENDS
Niemcy
8 dni korzystania z aplikacji
True Crafts (by BSS Commerce) odpowiedział(a) 22 marzec 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

23 maj 2024

Merci au support qui est en français, réactif et compétent. Merci en particulier à Jolie et l’équipe du support!

Michel Brg
Francja
22 dni korzystania z aplikacji
True Crafts (by BSS Commerce) odpowiedział(a) 4 czerwiec 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

19 kwiecień 2024

The app is absolutely fantastic!

ModeVonBerlin
Bułgaria
21 dni korzystania z aplikacji
1 luty 2024

Jenna was great

Shop Emini Boutique
Stany Zjednoczone
Około 12 godzin korzystania z aplikacji
7 grudzień 2022

Great App,
Does what it's supposed to do, and so it very good,
I use it all the time,
It's like sitting and watching your customers walk into your store,
Actually it's exactly like that.
thank you

Warrior Breaking Habits
Stany Zjednoczone
Prawie 2 lata korzystania z aplikacji
True Crafts (by BSS Commerce) odpowiedział(a) 12 grudzień 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

Edytowano 6 październik 2022

Nice app. I love the analytics section of this app. "Jonas" was very helpful. He and his tech "Nguyen Minh" was quick and prompt. I am really liking this app. Keep up the good work. <3

VROK - Virtual Retail Outlet Kompany Limited.
Kanada
Prawie 2 lata korzystania z aplikacji
True Crafts (by BSS Commerce) odpowiedział(a) 12 grudzień 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

7 sierpień 2023

signed up for the free plan as i wasnt quite sure i needed what this app provided. while playing around, the ability to play back recordings of visitors' interaction with my site was interesting and i can see the insights those provide! but not quite what i need at the moment. i'll be sticking with the free plan until i scale up and maybe require what is provided for more analyses. customer service was also very prompt and helpful when i contacted them!

Gaia Pets
Singapur
Ponad rok korzystania z aplikacji
True Crafts (by BSS Commerce) odpowiedział(a) 11 sierpień 2023

Thank you so much for your 5 star rating!

We're so glad you were able to see the features our app provides and were also appreciative of the prompt and helpful customer service.

We hope to continue to meet your expectations and keep you as a customer.

25 lipiec 2023

I have been using this app for a long time off and on. I have been switching from Hotjar,'s free app because there is something wrong with their app. This MIDA free app version has improved so much, but there is one thing that Hotjar has and I now dearly miss and that is the resource link where the visitors are coming from. If I do not know where my 400 visitors are coming from without having the need to upgrade, it makes me keep looking for other apps who might offer that option for free. Other than that your app is absolutely fantastic.

Alexa Martha Designs
Stany Zjednoczone
11 miesięcy korzystania z aplikacji
True Crafts (by BSS Commerce) odpowiedział(a) 27 lipiec 2023

Thank you so much for the 5-star rating!

We're so glad to hear that the free version of the MIDA app has improved so much since switching from Hotjar and we're sorry to hear you're missing the resource link.

We really appreciate you taking the time to give us your feedback, and thank you for being a loyal user of our app.