MIDA: Heatmap, Record & Replay

Great service and support! Looking forward towards the Live View feature!

The recording are great and clear with helpful additional information and the customer service is even better.

its very helpful to see my customers journey through it solved my all problems

I just launched my Shopify store a few weeks ago and I really wanted to understand what users were doing in order to improve the flows.

Super satisfied with their product! Their support is also very reactive, which gives me confidence for growing together.

Would recommend to try it out!

I'm super happy with MIDA so far and wish I had installed it sooner. The setup is seamless compared to similar apps, and it's already SO helpful for understanding UX. I'll continue using it in the future and highly recommend it to others.

Love this app, the free plan is perfect for a small business.

Very good app to track analytics. Thank you Jennie for your prompt responses!

I have yet to start using the heatmaps but it seems like a very useful app.

I'm only a new user on the free plan but this app pointed out a few issues I had going on with my site. It's better than feedback!
Jennie was super helpful when I contacted tech support too!

Easy to set up app. Very good customer support. So far using the free version and it has more restriction than others but I will take advantage of the 7 Days trial to test more advanced fonction.
Good easy tool definetly to be considered.

This app is really cool! It was fun to watch my customers' journeys through my store. The heatmap provided a lot of insights as well, as it provided insights into what parts of my store drew my customers' attention.

Their customer service team was on top of any issues or questions I had. They generally don't respond during our typical work hours if you live in the USA.

However, if the pricing was different, I might keep the app long term. This app is more of a download-for-a-week and delete-type app. I will probably routinely download this app once a year to see what my customers are doing.