MIDA: Heatmap, Replay & Record

The app has provided us with valuable insight into the use of our shop. We're currently updating the shop based on the records/replays.

The people at MIDA are also very responsive when asking questions. Good to know that support is just a click/chat away!

I loved the app. Support is extremely good.

Fantastic app! It’s incredibly easy to use and has been invaluable in helping us understand our customers' journey. Being able to see client behavior in real-time gives us clear insights on where improvements are needed. Highly recommended for anyone looking to optimize their customer experience!

The software is very easy to use and does a great job at capturing website visitors movements. The support team are also 10 out of 10 always replying rapidly to my enquiries. Definately worth at the very least giving the app a go.

This is a great app with a fantastic workflow. The recording are instantly there on your dashboard and its great for keeping track and analysing consumer behaviour to optimise your conversion rate further. Definitely a must have.

Really awesome service! So glad it exists, plus the support team is very prompt and helpful with support..

Looking forward to using this app long term

I've been using MIDA Session Recording & Replay for a while now, and it's been a game changer for my store. The recordings are incredibly insightful, helping me understand customer behavior and optimize my website. The interface is user-friendly, and the setup process was smooth.

I recently reached out to support for an extension, and Jennie was super helpful and responsive. The additional recordings were added quickly, and the customer service was excellent. Highly recommend this app to any store owner looking to improve their user experience and boost conversions!

Amazing App, it is clean and simple and do what it is supposed to do really well

Had an issue regarding some inconsistencies with the heatmaps and replays. The team fixed it swiftly and even extended my subscription as an apology. Love the attitude and detailed responses I get! Would 100% recommend.

This app is a fantastic tool for tracking customer visits on our website! The screen recording feature is incredibly helpful, allowing us to analyze not only how well the website is performing but also track the effectiveness of our ads. The insights we gain from seeing real user interactions help us make targeted improvements. Additionally, the customer support is top-notch. They respond quickly and resolve any issues promptly, making the overall experience smooth and stress-free. Highly recommend.