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Great app. Love the session replays in particular, that let me see real-time movement of each visitor within my store. The live chat support is also a very helpful feature!
Sleek Designed Shopify app It does what it is meant to do would recommend it for people who want to find out how to get more conversions for their website.
The app is absolutely fantastic!
Great app! The recording feature helps us a lot, we can watch and analyze what happens when a customer visits our site, and decide which parts to improve. Besides, the assistance response is quite fast.
Thank you for the incredible 5-star rating of our app!
We are so pleased to hear that the recording feature helps you improve your customer visits and that the assistance response is fast.
We truly appreciate your positive feedback and support!
I have been using this app for a long time off and on. I have been switching from Hotjar,'s free app because there is something wrong with their app. This MIDA free app version has improved so much, but there is one thing that Hotjar has and I now dearly miss and that is the resource link where the visitors are coming from. If I do not know where my 400 visitors are coming from without having the need to upgrade, it makes me keep looking for other apps who might offer that option for free. Other than that your app is absolutely fantastic.
Thank you so much for the 5-star rating!
We're so glad to hear that the free version of the MIDA app has improved so much since switching from Hotjar and we're sorry to hear you're missing the resource link.
We really appreciate you taking the time to give us your feedback, and thank you for being a loyal user of our app.
signed up for the free plan as i wasnt quite sure i needed what this app provided. while playing around, the ability to play back recordings of visitors' interaction with my site was interesting and i can see the insights those provide! but not quite what i need at the moment. i'll be sticking with the free plan until i scale up and maybe require what is provided for more analyses. customer service was also very prompt and helpful when i contacted them!
Thank you so much for your 5 star rating!
We're so glad you were able to see the features our app provides and were also appreciative of the prompt and helpful customer service.
We hope to continue to meet your expectations and keep you as a customer.
Really great app and friendly and helpful support team!
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Wish your business all good!
Thanks to the MIDA app, it helps me analyze what my visitors are doing so that I can improve my website and services. I can even see how my website will look on different platforms.
Thank you for the 5 star rating!
We are delighted to hear that MIDA app helps you analyze website visitor data to improve your website and services. We also appreciate that you can view how your website looks on different platforms.
Thank you for your kind words!
this app help me a lot thank you.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Wish your business all good!
We use it for heatmaps and it's been good so far. This app helped optimize some of the pages with high bounce rates, it wouldn't be possible without it. Customer service is fast.
Thank you so much for your 5-star review!
We are so pleased that you have found the app useful for heatmaps and have been able to optimize pages with high bounce rates. We really appreciate your feedback about our customer service being fast too.
Thank you again for your kind words!