MIDA: Heatmap, Record & Replay

MIDA: Heatmap, Record & Replay

Recenzje (176)

Ogólna ocena
4,9
Liczba recenzji z daną oceną
  • 91% ocen to oceny z 5 gwiazdkami
  • 5% ocen to oceny z 4 gwiazdkami
  • 1% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 2% ocen to oceny z 1 gwiazdkami
14 sierpień 2024

Very helpful - allows you to replay the interactions with customers. Heatmap is helpful and insightful. It helps with bounce rates and to see where customers click out

Gerazzi
Stany Zjednoczone
Około 2 miesiące korzystania z aplikacji
True Crafts (by BSS Commerce) odpowiedział(a) 26 sierpień 2024

Hey there!

Thanks a bunch for your lovely review! We're super happy to hear that we could help you out. If you ever need anything else, just give us a shout at support-sbc-tc@bsscommerce.com or hit us up through the Live Chat in the app.

Wishing you all the success in your business adventures! 😊

12 sierpień 2024

I'm only using the free plan currently, but the installation was very straightforward and I can see a clear and easy to follow video replay of each session on my site.

I also like the information tabs off to the right that show what source and location people are coming from.

Customer support was also very responsive and helpful.

Hona
Stany Zjednoczone
13 dni korzystania z aplikacji
True Crafts (by BSS Commerce) odpowiedział(a) 26 sierpień 2024

Hey there!

Thanks a ton for your kind review! It really means a lot to us to know we could help you out. If you ever need anything else, just drop us a line at support-sbc-tc@bsscommerce.com or swing by the Live Chat in the app.

Wishing you all the best in your business adventures! 😊

8 listopad 2024

easy to use

SculptedHer™
Kanada
Około 2 miesiące korzystania z aplikacji
9 grudzień 2024

Great app, great support i recommend

MEOWKA™
Arabia Saudyjska
3 dni korzystania z aplikacji
5 grudzień 2024

My first time with a heatmap and MIDA surpassed my expectations. Quick replies and nice customer service and the app works well. Highly recommend!

Luviso
Stany Zjednoczone
22 minuty korzystania z aplikacji
10 grudzień 2024

amazing

Neoglow
Hiszpania
15 dni korzystania z aplikacji
1 lipiec 2024

I'm really enjoying this app! It's incredibly helpful, and the staff is always quick to respond. One feature I love is the MIDA Session Recording Replay, which lets me follow my customers' actions on my site. With full session recordings and heatmaps, I can see exactly what's happening and test new ideas to reduce bounce rates and cart abandonment.

This tool helps me understand my customers' experiences without making assumptions. It categorizes sessions by abandoned cart, abandoned checkout, and successful orders, making it super easy to find what I need.

Overall, the detailed analytics and visuals, like custom dashboards and reports, make it easy to keep track of everything. Plus, the tool is GDPR compliant and supports multiple stores.

East Coast Supplements
Australia
8 miesięcy korzystania z aplikacji
True Crafts (by BSS Commerce) odpowiedział(a) 8 lipiec 2024

Thank you so much for the glowing 5-star review!

We're thrilled to hear that you're finding our app incredibly helpful and that you appreciate our quick support. It's great to see that you're making the most of our app's features and finding value in the detailed analytics and visuals we provide. We're glad to know that our tool is helping you understand your customers' experiences without assumptions and supporting your business needs.

Your feedback means a lot to us!

5 sierpień 2024

I found the application very useful and functional, easy to install, easy to consult and excellent in the results, both for what concerns the session recordings, the heatmaps and the statistics part. Truly excellent customer service.

Uallo - Poster, art and more.
Włochy
2 miesiące korzystania z aplikacji
True Crafts (by BSS Commerce) odpowiedział(a) 26 sierpień 2024

Hey there!

Thanks a ton for your awesome review! We're super happy to hear that you found the app so useful and easy to use. It’s great to know that the session recordings, heatmaps, and stats are hitting the mark for you. And we're really glad you had a positive experience with our customer service!

If you ever need anything else or just want to chat, don’t hesitate to reach out at support-sbc-tc@bsscommerce.com or hit us up through the Live Chat in the app.

Wishing you all the best with your business! 😊

25 wrzesień 2024

Awesome app!.

Visions of Glory by Grace
Stany Zjednoczone
21 dni korzystania z aplikacji
19 listopad 2024

good support

Essentiavision
Maroko
1 dzień korzystania z aplikacji