MIDA: Heatmap, Record & Replay

MIDA: Heatmap, Record & Replay

Avaliações (162)

Classificação geral
4,9
Número por nível de avaliação
  • 92% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
14 de janeiro de 2023

I keep getting log out, everytime i click through visitor tab, do you have any insight regarding this matter, as this is quite a great app, but need improvements

Randomness_Item
Malásia
2 meses usando o app
True Crafts (by BSS Commerce) deixou uma resposta 3 de fevereiro de 2023

So sorry for the inconvenience that you faced with our app.

The issue has been resolved already. Hope the app is now working fine on your end.

If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

27 de junho de 2023

Good App which provides decent amount of session recordings at a basic level. Good support from the team as well. Haven't had the chance to use the other functions inbuilt yet. Look forward to doing that.

ondesk.in
Índia
Aproximadamente 1 mês usando o app
True Crafts (by BSS Commerce) deixou uma resposta 27 de junho de 2023

Thank you for your review!

We are delighted that you have found our app useful, especially in providing decent amount of session recordings. Additionally, we are very pleased that you appreciate the good support from our team. We look forward to you continuing to use and explore our other features as well.

22 de maio de 2023

Really useful to understand the User's behavior on our site. Every E-commerce store should use MIDA especially if you have just begun with your business.

The Mami's
Índia
13 dias usando o app
True Crafts (by BSS Commerce) deixou uma resposta 22 de maio de 2023

Thank you so much for such a kind review!

However, you seem not 100% satisfied with our app then I wonder if there might be any other points that you'd like to share so that we can improve our app and our service as well. Hope that we can even assist you much further to revise your experience better.

If you might have any other concerns, don't hesitate to contact us at sales@bsscommerce.com

24 de setembro de 2022

Good if you get a few people to your site, the min I started getting 10-20 visitors to my site, the app crashed and didn't record any of it, now for the past two hours it says internal error. Had it downloaded for less than 1 day. Downloaded something else

Beyondwhiskers.com
Estados Unidos
Aproximadamente 18 horas usando o app
True Crafts (by BSS Commerce) deixou uma resposta 12 de dezembro de 2022

So sorry for the inconvenience that you faced with our app.

Since you dropped us the review, we have made quite some improvements for the app. Hope that you would give us another chance and try out our app again. We will for sure assist you our best to bring you better experience on the app.

Thank you so much!

14 de julho de 2023

La vostra app è davvero pessima, mai provato niente di così ridicolo.
non funziona, si impalla, non riporta i dati corretti che altre app, gratis come questa, fanno.

Faster Disinfestazioni | Shop Online
Itália
Aproximadamente 2 horas usando o app
True Crafts (by BSS Commerce) deixou uma resposta 17 de julho de 2023

This is Jonas - Customer Support Lead from BSS Commerce. So sorry for the inconvenience that you were facing with our app.

After receiving your review, we have right away double-checked our end but haven't found any issues yet. May we please know what exact issues you have faced then? Or our app just doesn't provide the functionalities that you are looking for?

If possible, hopefully you can give us another opportunity to assist much further by installing our app one more time on your site.

Really looking forward to having a conversation with you regarding this.

11 de outubro de 2024

Camecoro Hungary
Hungria
7 meses usando o app
29 de novembro de 2024

TraumaPet France
França
Aproximadamente 1 mês usando o app
10 de outubro de 2024

CusPet
Estados Unidos
Aproximadamente 1 mês usando o app
11 de novembro de 2024

Ceramiche di Caltagirone Sofia
Itália
5 dias usando o app
30 de agosto de 2024

Martina Ken
Espanha
8 dias usando o app