Classificação geral
4,7
Número por nível de avaliação
  • 82% das avaliações são de 5 estrelas
  • 10% das avaliações são de 4 estrelas
  • 3% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 3% das avaliações são de 1 estrelas
7 de agosto de 2023

signed up for the free plan as i wasnt quite sure i needed what this app provided. while playing around, the ability to play back recordings of visitors' interaction with my site was interesting and i can see the insights those provide! but not quite what i need at the moment. i'll be sticking with the free plan until i scale up and maybe require what is provided for more analyses. customer service was also very prompt and helpful when i contacted them!

Gaia Pets
Singapura
Aproximadamente 2 meses usando o app
MIDA (by BSS Commerce) deixou uma resposta 11 de agosto de 2023

Thank you so much for your 5 star rating!

We're so glad you were able to see the features our app provides and were also appreciative of the prompt and helpful customer service.

We hope to continue to meet your expectations and keep you as a customer.

1 de fevereiro de 2024

Jenna was great

Shop Emini Boutique
Estados Unidos
Aproximadamente 12 horas usando o app
24 de março de 2024

Consigliata!

Arcana 23
Estônia
2 dias usando o app
28 de novembro de 2023

Great customer service and very fast response!

Glitch Wellness
Estados Unidos
Aproximadamente 2 meses usando o app
MIDA (by BSS Commerce) deixou uma resposta 30 de novembro de 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

27 de novembro de 2023

The support I received was very helpful and informative!

YoLink
Estados Unidos
12 dias usando o app
MIDA (by BSS Commerce) deixou uma resposta 30 de novembro de 2023

Thank you so much for your 5 star rating.

We greatly appreciate your recognition of the helpful and informative support we provided. Thank you for your feedback!

27 de julho de 2023

We use it for heatmaps and it's been good so far. This app helped optimize some of the pages with high bounce rates, it wouldn't be possible without it. Customer service is fast.

Charmelic
Letônia
Aproximadamente 1 mês usando o app
MIDA (by BSS Commerce) deixou uma resposta 7 de agosto de 2023

Thank you so much for your 5-star review!

We are so pleased that you have found the app useful for heatmaps and have been able to optimize pages with high bounce rates. We really appreciate your feedback about our customer service being fast too.

Thank you again for your kind words!

7 de setembro de 2023

Amazing app lots of functionnalities, very helpful customer service.

Heatmap and live view is amazing, we can replay all actions of customers in just few seconds.

An amazing team and app 5 stars.

LOVERSE
Estados Unidos
3 meses usando o app
MIDA (by BSS Commerce) deixou uma resposta 11 de setembro de 2023

Thank you so much for your five-star rating and kind words!

We're delighted that you appreciate all the features our app has to offer, as well as our helpful customer service. We are committed to continue to strive to provide the best experience possible.

Thank you again!

19 de junho de 2023

Mida recording is the perfect tool to monitor your users' behavoiur. To me, it's been a crucial tool to identify the website section to be modified in order to raise the time spent online, hence increase the possibility of selling.

Earbudsclean Store
Itália
Aproximadamente 2 meses usando o app
MIDA (by BSS Commerce) deixou uma resposta 20 de junho de 2023

Thank you so much for taking the time to review our product and giving us a 5-star rating!

It's great to hear that our app has been so useful to you; we are pleased to know it has been a crucial tool to help you increase the time users spend online, and therefore increase the possibility of selling.

We really appreciate your feedback.

17 de maio de 2024

Great app, does exactly as described.

Klemox
Dinamarca
MIDA (by BSS Commerce) deixou uma resposta 20 de maio de 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

21 de junho de 2023

This app is so good, it has a free plan in which you can record and see the replay of 400 visitors. The support of this app is insane, they help you a lot. I recommend this app. Thank you Jolie for the support!!!

TRADAN
Espanha
Aproximadamente 2 meses usando o app
MIDA (by BSS Commerce) deixou uma resposta 27 de junho de 2023

Thank you so much for your wonderful review and for your 5-star rating!

We really appreciate your words of encouragement and your support. We're glad that you found our app helpful and that you were able to take advantage of our free plan. Thank you again for your kind words. Much love!