MIDA: Heatmap, Record & Replay

MIDA: Heatmap, Record & Replay

Avaliações (151)

Classificação geral
4,9
Número por nível de avaliação
  • 91% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
5 de agosto de 2024

I found the application very useful and functional, easy to install, easy to consult and excellent in the results, both for what concerns the session recordings, the heatmaps and the statistics part. Truly excellent customer service.

Uallo - Poster, art and more.
Itália
2 meses usando o app
True Crafts (by BSS Commerce) deixou uma resposta 26 de agosto de 2024

Hey there!

Thanks a ton for your awesome review! We're super happy to hear that you found the app so useful and easy to use. It’s great to know that the session recordings, heatmaps, and stats are hitting the mark for you. And we're really glad you had a positive experience with our customer service!

If you ever need anything else or just want to chat, don’t hesitate to reach out at support-sbc-tc@bsscommerce.com or hit us up through the Live Chat in the app.

Wishing you all the best with your business! 😊

1 de julho de 2024

I'm really enjoying this app! It's incredibly helpful, and the staff is always quick to respond. One feature I love is the MIDA Session Recording Replay, which lets me follow my customers' actions on my site. With full session recordings and heatmaps, I can see exactly what's happening and test new ideas to reduce bounce rates and cart abandonment.

This tool helps me understand my customers' experiences without making assumptions. It categorizes sessions by abandoned cart, abandoned checkout, and successful orders, making it super easy to find what I need.

Overall, the detailed analytics and visuals, like custom dashboards and reports, make it easy to keep track of everything. Plus, the tool is GDPR compliant and supports multiple stores.

East Coast Supplements
Austrália
8 meses usando o app
True Crafts (by BSS Commerce) deixou uma resposta 8 de julho de 2024

Thank you so much for the glowing 5-star review!

We're thrilled to hear that you're finding our app incredibly helpful and that you appreciate our quick support. It's great to see that you're making the most of our app's features and finding value in the detailed analytics and visuals we provide. We're glad to know that our tool is helping you understand your customers' experiences without assumptions and supporting your business needs.

Your feedback means a lot to us!

8 de novembro de 2024

The app works great, and the free plan is available

FIRCYK
Polônia
1 dia usando o app
25 de outubro de 2024

nice so far

audiox
Israel
29 dias usando o app
20 de novembro de 2024

Good app for improving your store!

FortuneSpirits
Irlanda
9 dias usando o app
21 de agosto de 2024

The product works as intended and the customer service is excellent. Would highly recommenced.

HerGlowy
Austrália
9 dias usando o app
True Crafts (by BSS Commerce) deixou uma resposta 26 de agosto de 2024

Thank you for your kind review.

We are delighted to have been able to assist you. Should you need further support, please do not hesitate to reach out to us at support-sbc-tc@bsscommerce.com or via the Live Chat feature in the app.

Wishing you the best in your business ventures!

8 de novembro de 2024

easy to use

SculptedHer™
Canadá
Aproximadamente 2 meses usando o app
8 de novembro de 2024

Good App. Easy to use. Helpful chat

Flex & Fit
Irlanda
Aproximadamente 19 horas usando o app
26 de agosto de 2024

The app is well optimized. Definitely recommend!

Auraqo
Marrocos
13 dias usando o app
25 de setembro de 2024

Awesome app!.

Visions of Glory by Grace
Estados Unidos
21 dias usando o app