MIDA: Heatmap, Record & Replay , 59 avaliações

I've been using this app for some time and it has been helpful. I am missing some features in the free version like heatmaps this could be really nice. All in all a really good app.
The live chat support on the app is really helpful - special thanks to Jolie and Jocelyn

Been using this for months and it's been a great help in improving my website and in fact it help me stop a "visitor" in action that copying my website. Really is easy to setup and use!

I've been using this app for some time and it has been helpful. I'm able to see real-time movement of each visitor within my store, which allows me to know what features and pages are the most popular, and any changes that I might need to make. The live chat support was helpful and ensured that all my questions and needs were met.

A game changer for my Shopify store. I've been having issues with Shopify not properly tracking my visitors. I'm so relieved to have found an app that not only tracks my visitors but shows me what they're interested in on my website and how to improve their user experience. Definitely one of the best apps I use for my store.

Good app and simple to use! exactly what i need as small business at the beginnen i need to check exactly what every user do and with the recording you sell all of it!

The support as well is very fast and helpful.
Thanks

It is not perfect but it is free, at least for my needs. There was an issue with the recording but the support team sortered out.

It does what it has to do.

Very useful and straightforward app! One notable thing is their excellent customer support – they reply promptly and assist every step of the way to solve your problems. I will definitely recommend it.

Sleek Designed Shopify app It does what it is meant to do would recommend it for people who want to find out how to get more conversions for their website.

I have tried most of the replay and heat maps apps and Mida is one of the worst ones I have experienced. Here is why:

1. Transition between menu items are not fluid.
2. It sometimes shows double images (eg two exactly same buttons) on the replays. However it is not the actual user experience, based on our test sessions.
3. App is not fast enough, moving from one menu to another takes considreably long time.
4. You can create different views, but you cannot easily reach the cart values in the replays.
5. I could never use heat map, hope someone could.
6. They are sending a lot of emails, a lot of messages. If you don't want, you need to tell them directly (and after that they only send 4-5 emails).
7. They have a trial period, but be aware that this can end before you think (".")

Overall I am not happy with this app and don't recommend to anyone.

Great app. Love the session replays in particular, that let me see real-time movement of each visitor within my store. The live chat support is also a very helpful feature!