MIDA: Heatmap, Replay Checkout

Amazing app! We offer products that require customers to enter their Instagram username in the product fields. Previously, if a customer added an item to their cart but abandoned it before reaching checkout, Shopify wouldn’t save any of their input—so we had no way to follow up. Thanks to this app, we can now record user sessions and see exactly who entered their Instagram handle and added items to the cart, even if they didn’t start the checkout. This allows us to reach out, offer support, and answer any questions they might have had.

It’s made a noticeable difference in our conversion rates. Highly recommended!

I've tried a few other apps like this before, but MIDA is by far the one that works best for me.
It's super easy to use, and the heatmaps + session replays give me exactly the insights I need to improve my site. I noticed a difference almost right away.
Also, big plus for the responsive support team – they’re quick and helpful. Highly recommended!

Great app for any business starting out to understand what your customers are doing when visiting your website. Love the session recordings function! Very friendly and prompt customer service too!

I use MIDA: Heatmap, Replay & Record every single day and it has completely changed the way I understand my visitors. It's unbelievably helpful to see exactly what people do on my website – where they click, where they stop, and what might be confusing or causing drop-offs.

Thanks to MIDA, I can instantly identify and fix obstacles on my site. It’s like having a direct window into my customers’ experience. I'm a huge fan of this app and honestly blown away by how much value you get even with the free version.

As soon as my sales pick up, my first paid app investment will 100% be in MIDA. This app is a game changer. Highly recommended! ✨

The app is very intuitive and works well out of the box. We experienced some issues with the display on our session replays but the Mida team was able to help right away.

The App is really easy to install and easy to get started. Once it's running it's a simple click to see how your website is working when people visit. I have also been able find where some of my conversions have been coming from thanks to this app as sometime shopify doesn't seem to have a clue.

⭐️⭐️⭐️⭐️⭐️

Excellent Tool for Boosting Conversions and Understanding User Behavior

MIDA has been a game-changer for our Shopify store. The combination of heatmaps, session replays, and real-time user behavior tracking has given us deep insights into how customers interact with our site. We’ve been able to identify exactly where users drop off during the checkout process and make targeted changes to improve the experience—resulting in noticeably higher conversion rates.

The app is intuitive and easy to set up, and the customer support is fast, friendly, and knowledgeable. What I appreciate most is how actionable the data is. You’re not just getting numbers—you’re getting a clear picture of what needs to be fixed and why.

Highly recommended for any store looking to reduce cart abandonment and fine-tune the user experience.

App does everything it is supposed to. Comes with a free plan that covers your needs until sales really start to come through. On top of that, support is very helpful and answers quickly. Definitely recommend MIDA to other business owners.

lots of very insightul informaiton gained from this app. can reply how the users behave on the site and uncover bugs or issues quickly.

Very intuitive and easy to use. I love that they offer a free version as my company is still growing but the reports are so useful. Customer support is also great.