MIDA: Heatmap, Replay Checkout
ตรงตามมาตรฐานคุณภาพสูงสุดของ Shopify ในด้านความเร็ว การใช้งานง่าย และมูลค่าของผู้ขาย
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Quick and easy to setup and the insights are very valuable. Especially like the ability to understand the visitor journey, hurdles or confusions they might be facing - and allows us to correct that.
Good and responsive support and help also.. Great team!
Thank you for your 5-star rating!
We appreciate your kind words about the easy setup process, valuable insights, and understanding of visitor journeys. We're delighted to hear that you find our support team responsive and helpful.
The whole team is super grateful for your positive feedback!
Awesome app!.
Despite using the free version, we found it to be highly sufficient, providing access to nearly all the data we needed. The platform is user-friendly and we highly recommend it. Additionally, the customer service is exceptional, with prompt and efficient responses whenever assistance is required. Special thanks to Jenna and Emma for their outstanding support.
Thank you for the 5-star rating!
We're thrilled to hear that you found our free version highly sufficient and user-friendly. It's great to know that you had a positive experience with our customer service team, especially with Jenna and Emma providing outstanding support.
We appreciate your recommendation and look forward to continuing to meet your needs.
Snelle respons, goede app. Zeker aan te raden!
I got this app because I was told it was needed. It actually is a very useful app. I can see the total movement of someone on my site. Every scroll, every page, every interaction. I couldn't get the app to ignore my movements, but Jena assisted me in making myself invisible. she is awesome.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.
Wish your business all good!
Hands down best supportApp is also incredibly useful when wanting feedback from customers and want to see what exactly your customers and thinking and what are their actions.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.
Wish your business all good!
I like the app, it helps me understand my visitors and customers better as well as it shows where I need to improve.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Wish your business all good!
The app is very good to see the heat maps and to view visitors. One thing that would be nice to see is live view. Another thing that would be appreciated is if we could filter sessions by actions. For instance I would like to be able to view all sessions that led to an add to cart, or that led to a purchase. With 500+ sessions per day it is nearly impossible to find such a session by searching through all sessions
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. However, leaving a 4-star means you are not fully satisfied with our app yet. We have acknowledged your recommendation on the Live View and forward to our team for further update. Regarding the filter sessions , we do have some filters here but wonder if you've tried them yet?
https://prnt.sc/WS5RD1fJADKw
https://prnt.sc/Bv5N1pRBgst6
If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.
Looking forward to hearing from you again soon.
great app, amazing accuracy and a really good free plan. just be 5 stars already lol
I have been using this app for a long time off and on. I have been switching from Hotjar,'s free app because there is something wrong with their app. This MIDA free app version has improved so much, but there is one thing that Hotjar has and I now dearly miss and that is the resource link where the visitors are coming from. If I do not know where my 400 visitors are coming from without having the need to upgrade, it makes me keep looking for other apps who might offer that option for free. Other than that your app is absolutely fantastic.
Thank you so much for the 5-star rating!
We're so glad to hear that the free version of the MIDA app has improved so much since switching from Hotjar and we're sorry to hear you're missing the resource link.
We really appreciate you taking the time to give us your feedback, and thank you for being a loyal user of our app.