MIDA: Heatmap, Replay Checkout

Mida has been a game changer for my store the session recordings and heatmaps provide incredibly clear insights into customer behavior. The setup was seamless, and their support team is exceptionally responsive whenever I have questions!

As a free user of MIDA: Heatmap, Replay & Checkout, I’m honestly impressed. They gave me an extra 250 free recordings on top of the original 250, which I truly appreciate. They also excluded my IP from tracking while I’m on my own website — such a helpful feature!

Customer support has been very nice and friendly, and they respond quickly.

What I love most is being able to see what visitors are actually doing on my website. Watching the replays gives me real insight into their behavior and helps me understand how I can improve their experience. It’s been so helpful in figuring out what I can do better to turn visitors into buyers.

Highly recommend, especially if you’re just starting out!

Very responsive and helpful customer service. The app itself is very user friendly and gives great insight!

(free plan) after only a couple of hours i was able to detect weak points in my Store, the support was very helpfull and helped within a couple minutes

J'adooooore cette app et le support est juste incroyable! On texte et on a une réponse automatiquement. J'aime toutes les fonctions et c'est un outil indispensable pour notre boutique. Merciiiii MIDA!

We've found the heatmaps and session replays easy to use and very helpful. Support has always been very responsive.

Works nicely, support is also helpful

très bonne application facile a utiliser et
les personnes répondent de suite ils nous envoient des messages pour savoir si tout vas bien.
Donc merci a toute l'équipe de l'application MIDA.
Dominique

Months working with MIDA. We are having an issue, but they assisted me with the concern. Good support and friendly! We are still exploring how to work with the app.

Brilliant app, shopify lacks the ability to track customers in real time. but this app is brilliant. Head maps, live recording, geo mapping. Support is also brilliant - prompt, friendly and generous.