MIDA Replay, Heatmap & Insight

I generally don't leave reviews but I've been using this app for a while now and I'm actually very impressed. What I really love is that you get 450 free sessions a month which is plenty for my new store. Every time I have had a problem I've reached out via chat and someone has gotten back to me quickly with an answer. You can also connect it to their Fraud app which helps filter out bot traffic. Highly recommend.

Really great first impression, been using for a few days.
Easy install and quick help via chat on an issue I had.

The heat map is going to be a changer! Having watched how people are interacting with my site I already have a list of modifications to improve conversion rate.

Thanks!

This is one of the coolest Shopify apps that you could add to your store. No other app can show you the real consumer journey of your users - it's like magic! It helped me test new additions to my product pages and thanks to the app, I also noticed that non-US users were loading my website with US currency, which I quickly fixed. Irreplaceable app!

Super cool application to add to your store. It allowed me to view replays of end user sessions to see where my store may be failing to grab attention, dead clicks, or for popular items to see what items are being viewed the most.
Customer support is quick and very responsive less than a few minutes and gave wonderful experience.
Once my business grows I would be more than happy to continue as a paid customer!

Access to heatmaps through this app is invaluable! Great value - great support! I am able to see where we need to reduce consumer friction. This information allows us to fix perceived errors to make our customers happier with their shopping experience!

Great app for session recordings and heatmaps. It helps me understand how visitors use my store and where they may get stuck. The support team is also very responsive and helpful — they helped me with IP exclusion, extra sessions, and a delayed capture issue. Recommended!

I haven't been using the app long, but so far, I think it's been great! We started running ads from Chapter NYC Magazine and have already started seeing some activity. It's been amazing for seeing where people go, which page they leave off of and since then we've been able to make some changes that have really improved conversions.

Nous decouvrons tous les points sur lesquels nous pouvons rattraper des ventes. J'aime le suivi méticuleux de MIDA

This is such a cool tool for seeing activity and real time interactions with potential customers. Unfortunately my site is plagued by endless bot sessions, but it's interesting to see those as well. The help & response time from support is amazing! 5*

Easy to set up and the dashboard makes user behavior data simple to understand. Great for spotting where customers drop off or get stuck. Support is super responsive and helpful. Highly recommend!