MIDA: Heatmap, Record & Replay

MIDA: Heatmap, Record & Replay

評價 (144)

整體評分
4.9
各級評分數量
  • 91% 的評分為 5 顆星
  • 6% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
編輯時間:2023年3月19日

I have had a very positive experience with this Mida app. It is easy to install and run. The staff are easy to contact and very responsive in case we need any help or clarifications. Also, we are able to reset the meter once we hit the limit of 400 sessions per month. We just need to contact the helpline and then they help us to reset. Overall, an excellent app that we would recommend to all.
Special word of thanks to Nguyen Minh Dang as the technician and Jennie as a supporter.

Curated Wines
新加坡
使用應用程式 2個月
True Crafts (by BSS Commerce) 已回覆 2023年3月24日

Thank you so much for your kind words and generous 5-star rating. We appreciate your positive experience with the Mida app and that you found it easy to install and run, as well as the responsiveness of our staff. We are also grateful for your kind words regarding our agents and we will ensure to continue providing the same level of customer care. Thank you again.

2023年5月17日

The customer service is really fast in case of support and request. I didn't get any problem with this app.

JessyJess | Boutique
加拿大
使用應用程式 2個月
True Crafts (by BSS Commerce) 已回覆 2023年5月22日

Thank you so much for your 5 star rating! We are so glad to hear that our customer service is speedy in terms of support and requests! We truly appreciate your positive words.

2023年6月21日

This app is so good, it has a free plan in which you can record and see the replay of 400 visitors. The support of this app is insane, they help you a lot. I recommend this app. Thank you Jolie for the support!!!

TRADAN
西班牙
使用應用程式 大約2個月
True Crafts (by BSS Commerce) 已回覆 2023年6月27日

Thank you so much for your wonderful review and for your 5-star rating!

We really appreciate your words of encouragement and your support. We're glad that you found our app helpful and that you were able to take advantage of our free plan. Thank you again for your kind words. Much love!

2023年12月13日

this app help me a lot thank you.

GoCartify
印度
使用應用程式 大約2個月
True Crafts (by BSS Commerce) 已回覆 2023年12月25日

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

2023年11月28日

Great customer service and very fast response!

Glitch Wellness
美國
使用應用程式 大約2個月
True Crafts (by BSS Commerce) 已回覆 2023年11月30日

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

2023年6月19日

Mida recording is the perfect tool to monitor your users' behavoiur. To me, it's been a crucial tool to identify the website section to be modified in order to raise the time spent online, hence increase the possibility of selling.

Earbudsclean Store
義大利
使用應用程式 大約2個月
True Crafts (by BSS Commerce) 已回覆 2023年6月20日

Thank you so much for taking the time to review our product and giving us a 5-star rating!

It's great to hear that our app has been so useful to you; we are pleased to know it has been a crucial tool to help you increase the time users spend online, and therefore increase the possibility of selling.

We really appreciate your feedback.

2023年7月27日

We use it for heatmaps and it's been good so far. This app helped optimize some of the pages with high bounce rates, it wouldn't be possible without it. Customer service is fast.

Charmelic
拉脫維亞
使用應用程式 大約1個月
True Crafts (by BSS Commerce) 已回覆 2023年8月7日

Thank you so much for your 5-star review!

We are so pleased that you have found the app useful for heatmaps and have been able to optimize pages with high bounce rates. We really appreciate your feedback about our customer service being fast too.

Thank you again for your kind words!

2023年12月26日

Sleek Designed Shopify app It does what it is meant to do would recommend it for people who want to find out how to get more conversions for their website.

Tub Tropics
加拿大
使用應用程式 大約1個月
2024年2月2日

A game changer for my Shopify store. I've been having issues with Shopify not properly tracking my visitors. I'm so relieved to have found an app that not only tracks my visitors but shows me what they're interested in on my website and how to improve their user experience. Definitely one of the best apps I use for my store.

Introvertie VIENNA
奧地利
使用應用程式 30天
2023年4月19日

Able to reset the meter once we hit the limit of 400 sessions per month. We just need ed to email the helpline and then they helped.

RAFFE OFFICIAL
英國
使用應用程式 大約1個月
True Crafts (by BSS Commerce) 已回覆 2023年4月19日

Thank you so much for your kind words and 5-star rating! We are delighted to hear that our helpline was able to assist you so quickly and efficiently. Your kind words are much appreciated and we will continue to strive for excellent customer service.