MIDA: Heatmap, Record & Replay

MIDA: Heatmap, Record & Replay

評價 (144)

整體評分
4.9
各級評分數量
  • 91% 的評分為 5 顆星
  • 6% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2022年12月7日

Fast response and works well. Wish they increased limit to 2,000 because contacting every 1,000 views is time consuming.

WindowCandles
美國
使用應用程式 17天
True Crafts (by BSS Commerce) 已回覆 2022年12月12日

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

編輯時間:2023年2月17日

Amazing App Work Just fine for me, and customer support is amazing they reply instantly to any question especially Jennie from support is a kind person and help you in any way.

Shop For Gamers
巴基斯坦
使用應用程式 4天
True Crafts (by BSS Commerce) 已回覆 2023年2月23日

Thank you so much for your 5-star rating! We really appreciate it. We are delighted to hear that Amazing App works just fine for you, and that you have also enjoyed our customer support. We are grateful that you have especially praised Jennie from our support team—she truly is a kind person! Thank you for your kind words.

2023年9月21日

La aplicación funciona muy bien. He probado varias y esta es la mejor en la relación calidad/precio. Hace lo que dice y lo hace muy bien.
El servicio técnico impecable, rápidos y eficaces. Un 10.
Una característica a destacar es la posibilidad de excluir países, esto es muy interesante para que no te grabe conexiones de Google o Fb por ejemplo.
Aplicación totalmente recomendable

elmejorcalcetin
西班牙
使用應用程式 3天
True Crafts (by BSS Commerce) 已回覆 2023年9月27日

Thank you so much for your 5-star rating!

We are grateful for your kind words about the app's quality-price ratio, impeccable and fast technical service, and the possibility to exclude countries.

Your positive review is highly appreciated.

2023年1月14日

I keep getting log out, everytime i click through visitor tab, do you have any insight regarding this matter, as this is quite a great app, but need improvements

Randomness_Item
馬來西亞
使用應用程式 2個月
True Crafts (by BSS Commerce) 已回覆 2023年2月3日

So sorry for the inconvenience that you faced with our app.

The issue has been resolved already. Hope the app is now working fine on your end.

If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

2023年6月27日

Good App which provides decent amount of session recordings at a basic level. Good support from the team as well. Haven't had the chance to use the other functions inbuilt yet. Look forward to doing that.

ondesk.in
印度
使用應用程式 大約1個月
True Crafts (by BSS Commerce) 已回覆 2023年6月27日

Thank you for your review!

We are delighted that you have found our app useful, especially in providing decent amount of session recordings. Additionally, we are very pleased that you appreciate the good support from our team. We look forward to you continuing to use and explore our other features as well.

2023年5月22日

Really useful to understand the User's behavior on our site. Every E-commerce store should use MIDA especially if you have just begun with your business.

The Mami's
印度
使用應用程式 13天
True Crafts (by BSS Commerce) 已回覆 2023年5月22日

Thank you so much for such a kind review!

However, you seem not 100% satisfied with our app then I wonder if there might be any other points that you'd like to share so that we can improve our app and our service as well. Hope that we can even assist you much further to revise your experience better.

If you might have any other concerns, don't hesitate to contact us at sales@bsscommerce.com

2022年9月24日

Good if you get a few people to your site, the min I started getting 10-20 visitors to my site, the app crashed and didn't record any of it, now for the past two hours it says internal error. Had it downloaded for less than 1 day. Downloaded something else

Beyondwhiskers.com
美國
使用應用程式 大約18小時
True Crafts (by BSS Commerce) 已回覆 2022年12月12日

So sorry for the inconvenience that you faced with our app.

Since you dropped us the review, we have made quite some improvements for the app. Hope that you would give us another chance and try out our app again. We will for sure assist you our best to bring you better experience on the app.

Thank you so much!

2023年7月14日

La vostra app è davvero pessima, mai provato niente di così ridicolo.
non funziona, si impalla, non riporta i dati corretti che altre app, gratis come questa, fanno.

Faster Disinfestazioni | Shop Online
義大利
使用應用程式 大約2小時
True Crafts (by BSS Commerce) 已回覆 2023年7月17日

This is Jonas - Customer Support Lead from BSS Commerce. So sorry for the inconvenience that you were facing with our app.

After receiving your review, we have right away double-checked our end but haven't found any issues yet. May we please know what exact issues you have faced then? Or our app just doesn't provide the functionalities that you are looking for?

If possible, hopefully you can give us another opportunity to assist much further by installing our app one more time on your site.

Really looking forward to having a conversation with you regarding this.

2024年10月11日

Camecoro Hungary
匈牙利
使用應用程式 7個月
2024年10月10日

CusPet
美國
使用應用程式 大約1個月