MIDA: Heatmap, Record & Replay

MIDA: Heatmap, Record & Replay

評價 (142)

整體評分
4.9
各級評分數量
  • 91% 的評分為 5 顆星
  • 6% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年8月14日

Very helpful - allows you to replay the interactions with customers. Heatmap is helpful and insightful. It helps with bounce rates and to see where customers click out

Gerazzi
美國
使用應用程式 大約2個月
True Crafts (by BSS Commerce) 已回覆 2024年8月26日

Hey there!

Thanks a bunch for your lovely review! We're super happy to hear that we could help you out. If you ever need anything else, just give us a shout at support-sbc-tc@bsscommerce.com or hit us up through the Live Chat in the app.

Wishing you all the success in your business adventures! 😊

2024年8月12日

I'm only using the free plan currently, but the installation was very straightforward and I can see a clear and easy to follow video replay of each session on my site.

I also like the information tabs off to the right that show what source and location people are coming from.

Customer support was also very responsive and helpful.

Hona
美國
使用應用程式 13天
True Crafts (by BSS Commerce) 已回覆 2024年8月26日

Hey there!

Thanks a ton for your kind review! It really means a lot to us to know we could help you out. If you ever need anything else, just drop us a line at support-sbc-tc@bsscommerce.com or swing by the Live Chat in the app.

Wishing you all the best in your business adventures! 😊

2024年11月14日

The app is user-friendly. The app can record a session of a customer and you can watch it to improve your store page. I recommend that you try the app!

Vitacafe
荷蘭
使用應用程式 4天
2024年8月23日

Easy to navigate and very helpful to see how customers interact with your online shop

Red Hot Foods DE
德國
使用應用程式 大約1個月
True Crafts (by BSS Commerce) 已回覆 2024年8月26日

Thank you for your appreciated review.

We are thrilled to have been of assistance to you. If you require any additional support, please feel free to contact us at support-sbc-tc@bsscommerce.com or through the Live Chat feature in the app.

Best wishes for your business endeavors!

2024年9月10日

working well very handy

Dutch Neon Sign
荷蘭
使用應用程式 5個月
2024年8月31日

It's a very good app to analyse the customer journey and see potential improvement points for your store. I also really like the automatic skip function for inactivity in the session replays.

Purenin
德國
使用應用程式 2個月
2024年10月24日

very good app perfect service

Taylor Melbourne
比利時
使用應用程式 5個月
2024年11月15日

So helpful app, easy ton use, friendly interface and beautiful design

Lionory
摩洛哥
使用應用程式 12天
2024年11月13日

Support is very responsive and helpful! My technical issue was resolved within a day! Excellent!

Wabilogic
美國
使用應用程式 6天
2024年10月8日

Great app and good communication from support team. The team is testing and will update the review when prompted

MANSSIIE
加拿大
使用應用程式 13天