Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
March 25, 2024

I've been using this app for some time and it has been helpful. I am missing some features in the free version like heatmaps this could be really nice. All in all a really good app.
The live chat support on the app is really helpful - special thanks to Jolie and Jocelyn

Køkkenshop
Denmark
6 months using the app
February 4, 2024

Been using this for months and it's been a great help in improving my website and in fact it help me stop a "visitor" in action that copying my website. Really is easy to setup and use!

HayGoodies
United Kingdom
10 months using the app
February 2, 2024

A game changer for my Shopify store. I've been having issues with Shopify not properly tracking my visitors. I'm so relieved to have found an app that not only tracks my visitors but shows me what they're interested in on my website and how to improve their user experience. Definitely one of the best apps I use for my store.

Introvertie VIENNA
Austria
30 days using the app
April 11, 2024

Good app and simple to use! exactly what i need as small business at the beginnen i need to check exactly what every user do and with the recording you sell all of it!

The support as well is very fast and helpful.
Thanks

Baby Island Shop
Italy
1 day using the app
January 17, 2024

Very useful and straightforward app! One notable thing is their excellent customer support – they reply promptly and assist every step of the way to solve your problems. I will definitely recommend it.

Dr. Moritz
United States
13 days using the app
MIDA (by BSS Commerce) replied January 21, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

December 26, 2023

Sleek Designed Shopify app It does what it is meant to do would recommend it for people who want to find out how to get more conversions for their website.

Tub Tropics
Canada
About 1 month using the app
January 8, 2024

Great app. Love the session replays in particular, that let me see real-time movement of each visitor within my store. The live chat support is also a very helpful feature!

Victoria Rush Steamy Stories
Canada
12 days using the app
February 26, 2024

Really good app for understanding the customer's journey. A+++

ScentFlow
New Zealand
3 months using the app
MIDA (by BSS Commerce) replied March 5, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

February 22, 2024

Awesome app!

FemeWell
Italy
3 months using the app
MIDA (by BSS Commerce) replied March 5, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

April 2, 2024

Very Nice app. Encountered some error reached to the support team got instant reply and solved the problem. Thankyou for the great support

Euro sourcing sp. z o.o.
Poland
About 2 hours using the app