MIDA: Heatmap, Record & Replay
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (151)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its session recordings, heatmaps, and analytics that help reduce site bounces and increase checkout completions. They value features like categorizing sessions by user actions, such as abandoned carts, which enhance site optimization and user experience. The app is noted for its user-friendly interface, quick setup, and non-intrusive operation. Responsive customer support, GDPR compliance, and multi-store support are also significant advantages.
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It's a great app. The free tier is generous and better than alternatives like MS Clarity. The paid tiers are amazing value compared to paid alternatives too.
This app is really cool! It was fun to watch my customers' journeys through my store. The heatmap provided a lot of insights as well, as it provided insights into what parts of my store drew my customers' attention.
Their customer service team was on top of any issues or questions I had. They generally don't respond during our typical work hours if you live in the USA.
However, if the pricing was different, I might keep the app long term. This app is more of a download-for-a-week and delete-type app. I will probably routinely download this app once a year to see what my customers are doing.
Great service and support! Looking forward towards the Live View feature!
Amazing App, it is clean and simple and do what it is supposed to do really well
Very useful when analysing customer behaviour. Can see visitors' exact actions. Support team very responsive and cooperative. Great experience overall.
Great app, very good support and reasonably priced with a free version available as well. Great work, thanks!
It's good and convenient app that improve your website conversions through customers' behaviors that Mida brought, I highly recommend you people who see this app to download it, you will be amazed, it's friendly also, provide people who don't have too much budget many function to use. Meanwhile, customer service is good as well, when I encountered some problem, staff Jennie helped me out, appreciate!
I'm only a new user on the free plan but this app pointed out a few issues I had going on with my site. It's better than feedback!
Jennie was super helpful when I contacted tech support too!
Very good app to track analytics. Thank you Jennie for your prompt responses!
I have yet to start using the heatmaps but it seems like a very useful app.
Easy to set up app. Very good customer support. So far using the free version and it has more restriction than others but I will take advantage of the 7 Days trial to test more advanced fonction.
Good easy tool definetly to be considered.