MIDA: Heatmap, Record & Replay
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Om denne appen
Lansert
27. juli 2022
Språk
Engelsk
Denne appen er ikke oversatt til Norsk (bokmål)
Kategorier
Kundeanalyse , ButikkaktivitetFungerer med
Butikkens kasse, Product Labels, Product Options, Marketing Apps, B2B Login, B2B Wholesale SolutionImprove shopping experience by better replays, recordings and heatmap for watching customer actions
MIDA Session Recording Replay will help you follow your customers' actions when they navigate on your site. With full session recording and heatmaps, you can see what's happened and test with new ideas to lower bounce rate and decrease cart abandonment rate. By understanding how customers experience your online store, you can validate designs for your site without any assumptions. Moreover, you can easily find the sessions categorized by abandoned cart, abandoned checkout & successful order.
- Session Recording: replay customer visits on your online store
- Heatmaps: see what people find most interesting (and not)
- Analytics: track & report customer data (checkout, add-to-cart sessions & more)
- Filter recordings by events: abandoned cart/checkout, successful order
- Session by visitors: Watch full sessions of each visitor/customer
Priser
FREE
Gratis
- 400 Unique Visitors Per Month
- Session Recordings
- Exclude Countries/IPs
- Analytics
- Reset Recordings (1 time)
BASIC
$10 / måned
- 2000 Unique Visitors Per Month
- Session Recordings
- Heatmaps
- Exclude Countries/IPs
- Analytics
- Reset Recordings (3 times)
14-dagers gratis prøveperiode
ADVANCED
$30 / måned
- 10000 Unique Visitors Per Month
- Session Recordings
- Heatmaps
- Download Recordings
- Analytics
- Reset Recordings (unlimited)
14-dagers gratis prøveperiode
FREE
Gratis
- 400 Unique Visitors Per Month
- Session Recordings
- Exclude Countries/IPs
- Analytics
- Reset Recordings (1 time)
BASIC
$10 / måned
- 2000 Unique Visitors Per Month
- Session Recordings
- Heatmaps
- Exclude Countries/IPs
- Analytics
- Reset Recordings (3 times)
14-dagers gratis prøveperiode
ADVANCED
$30 / måned
- 10000 Unique Visitors Per Month
- Session Recordings
- Heatmaps
- Download Recordings
- Analytics
- Reset Recordings (unlimited)
14-dagers gratis prøveperiode
Alle kostnader faktureres i USD. Gjentagende og bruksbaserte kostnader faktureres hver 30. dag.
64 vurderinger
We use the free version on our store and does what we need it to. Easy to set up and, we have spoken with Jocelyn and Emma from support who have been helpful also.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Wish your business all good!
Excellent app, really simple to use. The customer service provided by Jolie and Jennie was really good also!
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Wish your business all good!
overall very clean app. does exactly what you want it to do. Customer support is awesome
now 2 big things i have a problem with.
1: it doesnt work on mobile, so i cannot watch the replays on my phone which personally for me is a big let-down
2: pricing may be fine for many but for me personally, its a little steep and i simply cannot afford it mainly considering the dozens of other subscriptions etc i am purchasing for various other services.
Thank you so much for your feedback.
1: We are planning to make our apps be more responsive in the future. At the moment, with the MIDA app, recordings and heatmaps are not working on mobile and we do have a warning for that already. I've double-checked with the team and the update is releasing within this year.
2: Due to the resources that we put and use for the app, our team has to make it balance as such for our pricing plan.
Again, thank you so much for a straight and clear feedback. We will keep you informed regarding our upcoming changes!
Great app -- Super helpful to be able to analyse what customers are looking at, and areas of the website that can be improved upon. Great customer service. All around recommend.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Wish your business all good!
Good app and simple to use! exactly what i need as small business at the beginnen i need to check exactly what every user do and with the recording you sell all of it!
The support as well is very fast and helpful.
Thanks
Om denne appen
Lansert
27. juli 2022
Språk
Engelsk
Denne appen er ikke oversatt til Norsk (bokmål)
Kategorier
Kundeanalyse , ButikkaktivitetFungerer med
Butikkens kasse, Product Labels, Product Options, Marketing Apps, B2B Login, B2B Wholesale SolutionUtviklet av MIDA (by BSS Commerce)
Om MIDA (by BSS Commerce)
4,7 gjennomsnittlig vurdering
2 år med bygging av apper for Shopify App Store
Ha Noi, VN
Brukerstøtte
Send en melding+84987602961
support-sbc@bsscommerce.com
Denne utvikleren tilbyr ikke direkte støtte på Norsk (bokmål).
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