MIDA: Heatmap, Record & Replay

Name: MIDA: Heatmap, Record & Replay
Brand: MIDA (by BSS Commerce)
Rating: 4.8 (101 reviews)

定價: 提供免費方案。提供免費試用。
評分: 4.8 (101)
開發者: MIDA (by BSS Commerce)

Improve shopping experience by better replays, recordings and heat map for watching customer actions

MIDA Session Recording Replay will help you follow your customers' actions when they navigate on your site. With full session recording and heatmaps, you can see what's happened and test with new ideas to lower bounce rate and decrease cart abandonment rate. By understanding how customers experience your online store, you can validate designs for your site without any assumptions. Moreover, you can easily find the sessions categorized by abandoned cart, abandoned checkout & successful order.

Session Recording: replay customer visits on your online store
Heatmaps: see what people find most interesting (and not)
Analytics: track & report customer data (checkout, add-to-cart sessions & more)
Filter recordings by events: abandoned cart/checkout, successful order
Session by visitors: Watch full sessions of each visitor/customer

特色: 廣受美國商家愛用; 可直接在 Shopify 管理介面使用; 可與最新佈景主題搭配使用

語言

英文

這項應用程式尚未翻譯成繁體中文

可與以下項目搭配使用

結帳頁面, Product Labels, Product Options, Marketing Apps, B2B Login, B2B Wholesale Solution

類別

分析 , 網站最佳化 - 其他

顧客行為

即時追蹤, 行為追蹤, 活動追蹤, 重新執行工作階段, 重新執行篩選, 分群, 頁面閱覽量, 訪客 IP, 終身價值 (LTV), 故障連結, 忠誠度分析, 客群分析

行銷和銷售

行銷歸因, 結帳分析, 利潤深入分析, 購買追蹤, 漏斗分析, Urchin 流量監視器 (UTM) 追蹤, 放棄的購物車, 像素追蹤

視覺化內容和報告

熱點圖, 分析控制面板, 自訂控制面板, 多家商店報告, 基準化分析, 自訂報告, 匯出報告, 歷程分析, 預測, 報告排程, 通知, GDPR 法規遵循

定價

Free

免費

400 monthly sessions (~1,000 pageviews)
30-day recording storage

Basic

$9.90 /月

1,000 monthly sessions
Heatmaps
Exclude visitors
Scheduled weekly reports
60-day recording storage

7 天免費試用

Growth

$19.90 /月

3,500 monthly sessions
Heatmaps
Surveys
Advanced filters
Exclude visitors
Scheduled weekly reports
60-day recording storage

7 天免費試用

Advanced

$39.90 /月

Plans for 100,000+ monthly sessions available, view more in the app

10,000 monthly sessions
Heatmaps
Surveys
Advanced filters
Exclude visitors
Scheduled weekly reports
60-day recording storage

7 天免費試用

所有費用均以 USD 計價。定期費用和依使用量計費方案，均以 30 天為週期收費。

評價 (101)

整體評分

4.8

各級評分數量

88% 的評分為 5 顆星
89
7% 的評分為 4 顆星
7
2% 的評分為 3 顆星
2
1% 的評分為 2 顆星
1
2% 的評分為 1 顆星
2

所有評價

2024年7月1日

I'm really enjoying this app! It's incredibly helpful, and the staff is always quick to respond. One feature I love is the MIDA Session Recording Replay, which lets me follow my customers' actions on my site. With full session recordings and heatmaps, I can see exactly what's happening and test new ideas to reduce bounce rates and cart abandonment.

This tool helps me understand my customers' experiences without making assumptions. It categorizes sessions by abandoned cart, abandoned checkout, and successful orders, making it super easy to find what I need.

Overall, the detailed analytics and visuals, like custom dashboards and reports, make it easy to keep track of everything. Plus, the tool is GDPR compliant and supports multiple stores.

East Coast Supplements

澳洲

使用應用程式 8個月

MIDA (by BSS Commerce) 已回覆 2024年7月8日

Thank you so much for the glowing 5-star review!

We're thrilled to hear that you're finding our app incredibly helpful and that you appreciate our quick support. It's great to see that you're making the most of our app's features and finding value in the detailed analytics and visuals we provide. We're glad to know that our tool is helping you understand your customers' experiences without assumptions and supporting your business needs.

Your feedback means a lot to us!

2024年8月10日

I've been using this app for a few months now, and wow I am very satisfied. The app itself is great, but so is the customer service. I'm on the free version, and I love the fact that from the overview, they show you the sessions where users have added something to their carts. It saves time, and you don't have to watch each sessions individually.

Mentagna

加拿大

使用應用程式 3個月

MIDA (by BSS Commerce) 已回覆 2024年8月26日

Hey there!

Wow, thank you so much for your awesome review! It really warms our hearts to know we could lend a hand. If you ever need anything else, don’t hesitate to reach out at support-sbc-tc@bsscommerce.com or just pop into the Live Chat in the app.

Wishing you tons of success in all your business adventures! 😊

2024年7月29日

great support answer really quick!

Harmonique

以色列

使用應用程式 3個月

MIDA (by BSS Commerce) 已回覆 2024年8月26日

Hey there!

Thanks a bunch for your awesome review! We're super happy to have been able to help you out. If you ever need anything else or have more questions, don’t hesitate to reach out. You can drop us a line at support-sbc-tc@bsscommerce.com or just hit us up through the Live Chat in the app.

Wishing you all the best with your business! 😊

2024年8月23日

Easy to navigate and very helpful to see how customers interact with your online shop

Red Hot Foods DE

德國

使用應用程式大約1個月

MIDA (by BSS Commerce) 已回覆 2024年8月26日

Thank you for your appreciated review.

We are thrilled to have been of assistance to you. If you require any additional support, please feel free to contact us at support-sbc-tc@bsscommerce.com or through the Live Chat feature in the app.

Best wishes for your business endeavors!

2024年8月31日

It's a very good app to analyse the customer journey and see potential improvement points for your store. I also really like the automatic skip function for inactivity in the session replays.

Purenin

德國

使用應用程式 26天