MIDA: Heatmap, Replay & Record
- Pricing
-
Free plan available. Free trial available.
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
- Works with the latest themes
- Rating
- 4.9 (270)
- Developer
- True Crafts
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Improve shopping experience by better replays, recordings and heat map for watching customer actions
MIDA Session Recording Replay will help you follow your customers' actions when they navigate on your site. With full session recording and heatmaps, you can see what's happened and test with new ideas to lower bounce rate and decrease cart abandonment rate. By understanding how customers experience your online store, you can validate designs for your site without any assumptions. Moreover, you can easily find the sessions categorized by abandoned cart, abandoned checkout & successful order.
- Session Recording: replay customer visits on your online store
- Heatmaps: see what people find most interesting (and not)
- Analytics: track & report customer data (checkout, add-to-cart & more)
- Filter recordings by events: abandoned cart/checkout, successful order
- Optimized for speed: record sessions without affecting your store's performance
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
- Checkout
- Product Labels
- Product Options
- Marketing Apps
- B2B Login
- B2B Wholesale Solution
Categories
Customer behavior
Marketing and sales
Pricing
Free
Free
- 250 sessions/month (~1,250 pageviews)
- View session cart values
- Analytics dashboard
Basic
$9.90 / month
- 1,500 sessions/month (~7,500 pageviews)
- View session cart values
- Analytics dashboard
- Weekly reports
7-day free trial
Growth
$19.90 / month
- 3,500 sessions/month (~17,500 pageviews)
- View session cart values
- Analytics dashboard
- Weekly reports
- Heatmaps
- Surveys
- Advanced filters
7-day free trial
Advanced
$39.90 / month
Plans for 100,000+ monthly sessions available, view more in the app
- 10,000 sessions/month (50,000 pageviews)
- View session cart values
- Analytics dashboard
- Weekly reports
- Heatmaps
- Surveys
- Advanced filters
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (270)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its detailed analytics on customer behavior, noting its effectiveness in reducing bounce rates and boosting checkout completions. Features like session recordings, heatmaps, and real-time tracking are user-friendly and crucial for optimizing website layouts. The app is GDPR compliant, supports multiple stores, and offers responsive customer support. Continuous updates further enhance its functionality.
Great app for any business starting out to understand what your customers are doing when visiting your website. Love the session recordings function! Very friendly and prompt customer service too!
I use MIDA: Heatmap, Replay & Record every single day and it has completely changed the way I understand my visitors. It's unbelievably helpful to see exactly what people do on my website – where they click, where they stop, and what might be confusing or causing drop-offs.
Thanks to MIDA, I can instantly identify and fix obstacles on my site. It’s like having a direct window into my customers’ experience. I'm a huge fan of this app and honestly blown away by how much value you get even with the free version.
As soon as my sales pick up, my first paid app investment will 100% be in MIDA. This app is a game changer. Highly recommended! ✨
The app is very intuitive and works well out of the box. We experienced some issues with the display on our session replays but the Mida team was able to help right away. They are super quick to respond and more than willing to help.
The reason for 4 stars is that because we're a high traffic site, so the number of sessions for their packages is a bit limiting/can get very expensive. I wish you could sort and filter out certain sessions based on criteria.
Support
App support provided by True Crafts.
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