MIDA: Heatmap, Record & Replay

MIDA: Heatmap, Record & Replay

Pricing
Free plan available. Free trial available.
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes
Rating
4.9 (151)

Improve shopping experience by better replays, recordings and heat map for watching customer actions

MIDA Session Recording Replay will help you follow your customers' actions when they navigate on your site. With full session recording and heatmaps, you can see what's happened and test with new ideas to lower bounce rate and decrease cart abandonment rate. By understanding how customers experience your online store, you can validate designs for your site without any assumptions. Moreover, you can easily find the sessions categorized by abandoned cart, abandoned checkout & successful order.

MIDA Session Recording Replay will help you follow your customers' actions when they navigate on your site. With full session recording and heatmaps, you can see what's happened and test with new ideas to lower bounce rate and decrease cart abandonment rate. By understanding how customers experience your online store, you can validate designs for your site without any assumptions. Moreover, you can easily find the sessions categorized by abandoned cart, abandoned checkout & successful order. more
  • Session Recording: replay customer visits on your online store
  • Heatmaps: see what people find most interesting (and not)
  • Analytics: track & report customer data (checkout, add-to-cart & more)
  • Filter recordings by events: abandoned cart/checkout, successful order
  • Optimized for speed: record sessions without affecting your store's performance
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes

Languages

English

Works with

Checkout, Product Labels, Product Options, Marketing Apps, B2B Login, B2B Wholesale Solution

Pricing

Free

Free

  • 400 sessions/month (~2,000 pageviews)
  • 1-month recording storage

Basic

$9.90 / month

  • 1,000 sessions/month (~5,000 pageviews)
  • Heatmaps
  • Exclude visitors
  • Weekly reports
  • 2-month recording storage

7-day free trial

Growth

$19.90 / month

  • 3,500 sessions/month (~17,500 pageviews)
  • Heatmaps
  • Surveys
  • Advanced filters
  • Exclude visitors
  • Weekly reports
  • 2-month recording storage

7-day free trial

Advanced

$39.90 / month

Plans for 100,000+ monthly sessions available, view more in the app

  • 10,000 sessions/month (~50,000 pageviews)
  • Heatmaps
  • Surveys
  • Advanced filters
  • Exclude visitors
  • Weekly reports
  • 2-month recording storage

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (151)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its session recordings, heatmaps, and analytics that help reduce site bounces and increase checkout completions. They value features like categorizing sessions by user actions, such as abandoned carts, which enhance site optimization and user experience. The app is noted for its user-friendly interface, quick setup, and non-intrusive operation. Responsive customer support, GDPR compliance, and multi-store support are also significant advantages.

November 3, 2024

I’m really happy with MIDA! It’s super easy to use and has been a game-changer for figuring out how people are moving around my website. The session recordings and heatmaps are great – I can see exactly where customers are dropping off or completing purchases, which makes fixing things so much easier. I also love that it’s GDPR-compliant and works with multiple stores.

The setup was quick, and the customer support team is awesome – they’re super responsive and keep improving the app with new updates. Since I started using it, I've seen fewer people bouncing off the site and more completed checkouts. Definitely recommend this app if you’re looking to understand your customers better and make your site work even smoother!

Amazello
United States
4 months using the app
October 27, 2024

This app is a fantastic tool for tracking customer visits on our website! The screen recording feature is incredibly helpful, allowing us to analyze not only how well the website is performing but also track the effectiveness of our ads. The insights we gain from seeing real user interactions help us make targeted improvements. Additionally, the customer support is top-notch. They respond quickly and resolve any issues promptly, making the overall experience smooth and stress-free. Highly recommend.

Adorn-iq
India
About 2 months using the app
November 21, 2024

good support and good tools, very attentive to help! excellent application to boost your website and achieve higher sales, understand how your users navigate the web and offer them a better experience :)

Ninefoot Studio . Surf Swimwear
United States
29 days using the app

Support

True Crafts (by BSS Commerce) can answer any questions you have about MIDA: Heatmap, Record & Replay.

Launched

July 27, 2022

More apps like this

4.7 out of 5 stars 1402 total reviews Free plan available
Improve conversions with Lucky Orange’s checkout analytics
4.9 out of 5 stars 586 total reviews Free plan available
Record shoppers with replay, heatmaps, analytics & surveys
4.6 out of 5 stars 43 total reviews Free plan available
Facebook, Instagram & TikTok ads made easy with accurate data

Want to add an app?

Try Shopify free for 3 days