MIDA: Heatmap, Record & Replay
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
- Pricing
-
Free plan available. Free trial available.
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
- Works with the latest themes
- Rating
- 4.9 (162)
- Developer
- True Crafts (by BSS Commerce)
Featured images gallery
Improve shopping experience by better replays, recordings and heat map for watching customer actions
MIDA Session Recording Replay will help you follow your customers' actions when they navigate on your site. With full session recording and heatmaps, you can see what's happened and test with new ideas to lower bounce rate and decrease cart abandonment rate. By understanding how customers experience your online store, you can validate designs for your site without any assumptions. Moreover, you can easily find the sessions categorized by abandoned cart, abandoned checkout & successful order.
- Session Recording: replay customer visits on your online store
- Heatmaps: see what people find most interesting (and not)
- Analytics: track & report customer data (checkout, add-to-cart & more)
- Filter recordings by events: abandoned cart/checkout, successful order
- Optimized for speed: record sessions without affecting your store's performance
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
Checkout, Product Labels, Product Options, Marketing Apps, B2B Login, B2B Wholesale SolutionCategories
Customer behavior
Marketing and sales
Pricing
Free
Free
- 400 sessions/month (~2,000 pageviews)
- 1-month recording storage
Basic
$9.90 / month
- 1,000 sessions/month (~5,000 pageviews)
- Heatmaps
- Exclude visitors
- Weekly reports
- 2-month recording storage
7-day free trial
Growth
$19.90 / month
- 3,500 sessions/month (~17,500 pageviews)
- Heatmaps
- Surveys
- Advanced filters
- Exclude visitors
- Weekly reports
- 2-month recording storage
7-day free trial
Advanced
$39.90 / month
Plans for 100,000+ monthly sessions available, view more in the app
- 10,000 sessions/month (~50,000 pageviews)
- Heatmaps
- Surveys
- Advanced filters
- Exclude visitors
- Weekly reports
- 2-month recording storage
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (162)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its ability to track customer behavior through session recordings and heatmaps, helping pinpoint areas like drop-offs and completions. It's noted for enhancing website optimization without slowing down the site, with features like GDPR compliance and custom dashboards. The free version offers valuable insights, and the customer support is responsive and helpful, contributing to improved bounce rates and checkout completions.
I’m really happy with MIDA! It’s super easy to use and has been a game-changer for figuring out how people are moving around my website. The session recordings and heatmaps are great – I can see exactly where customers are dropping off or completing purchases, which makes fixing things so much easier. I also love that it’s GDPR-compliant and works with multiple stores.
The setup was quick, and the customer support team is awesome – they’re super responsive and keep improving the app with new updates. Since I started using it, I've seen fewer people bouncing off the site and more completed checkouts. Definitely recommend this app if you’re looking to understand your customers better and make your site work even smoother!
This app is wonderful for site insights. We decided on this specific app because of the ability to view specific logged in visitors. Other than that the support team is very responsive and helpful. Jennie has responded super quickly to all of my emails and makes sure my problem gets solved asap.
This app is a fantastic tool for tracking customer visits on our website! The screen recording feature is incredibly helpful, allowing us to analyze not only how well the website is performing but also track the effectiveness of our ads. The insights we gain from seeing real user interactions help us make targeted improvements. Additionally, the customer support is top-notch. They respond quickly and resolve any issues promptly, making the overall experience smooth and stress-free. Highly recommend.
Support
App support provided by MIDA: Heatmap, Record & Replay.
Resources
Developer
Launched
July 27, 2022